At a Glance
- Tasks: Provide 1st and 2nd line IT support across multiple sites.
- Company: Join a leading manufacturing group with a dynamic IT team.
- Benefits: Monday to Friday hours, exposure to diverse IT systems, and career growth.
- Other info: Opportunity for hands-on experience with cutting-edge technologies.
- Why this job: Be the go-to tech hero in a fast-paced environment and make a real difference.
- Qualifications: 3+ years in IT support, strong Windows and Office 365 knowledge.
The predicted salary is between 30000 - 40000 € per year.
We are currently working with a leading manufacturing group who are seeking an experienced and proactive IT Support Engineer to join their busy in-house IT team. This is a varied, hands-on role supporting users across multiple sites and international locations, offering exposure to a wide range of technologies and IT functions.
The Role
You will provide 1st and 2nd line support, ensuring the smooth day-to-day running of IT services within a fast-paced production environment. Acting as a key point of contact for all levels of staff, you will manage IT requests, monitor systems, and support both physical and virtual infrastructure.
Key Responsibilities
- Deliver 1st/2nd line hardware and application support (on-site and remote)
- Build, upgrade and maintain PCs, hardware and operating systems
- Install and support software applications
- Administer user accounts and deliver new starter inductions
- Monitor servers, networks, backups and system health
- Support Microsoft 365 (Exchange, Outlook, Teams, Office)
- Manage IT asset procurement, setup, and lifecycle (including disposal)
- Maintain accurate documentation and records
Requirements
- Minimum 3 years’ experience in a 1st/2nd line IT support role
- Strong knowledge of Windows domain environments and Office 365
- Experience with virtualisation technologies (VMware and/or Hyper-V)
- Proven troubleshooting skills across hardware, software and networking
- Highly organised with the ability to prioritise in a fast-paced environment
- Strong communication skills and ability to work across all business levels
- Full UK driving licence (travel between sites required)
The Offer
- Monday to Friday, 08:00–16:00 (primarily on-site)
- Opportunity to work within a dynamic, multi-site manufacturing business
- Broad exposure to IT systems and projects across the group
If you’re a motivated IT professional looking for a varied and rewarding role, we’d like to hear from you.
IT Support Engineer in Lymington employer: Jigsaw Specialist Recruitment Limited
Join a leading manufacturing group that values innovation and teamwork, offering a dynamic work environment where IT professionals can thrive. With a focus on employee growth, you will have the opportunity to enhance your skills across various technologies while supporting a diverse range of users in a fast-paced setting. Enjoy a supportive culture that prioritises collaboration and provides exposure to exciting projects across multiple sites.
Contact Detail:
Jigsaw Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Lymington
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues or handle user requests. We want you to show off your skills and confidence!
✨Tip Number 3
Don’t forget to research the company! Knowing their products and culture can help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Support Engineer in Lymington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with 1st and 2nd line support, and don’t forget to mention your knowledge of Windows domain environments and Office 365. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your troubleshooting skills and how you've supported users in a fast-paced environment. We love a good story!
Show Off Your Communication Skills:As an IT Support Engineer, you'll be the go-to person for all levels of staff. Make sure your application reflects your strong communication skills. Whether it's in your CV or cover letter, let us know how you’ve effectively communicated technical information to non-technical users.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Jigsaw Specialist Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows domain environments and Office 365. Be ready to discuss your experience with troubleshooting hardware, software, and networking issues, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT challenges in the past. Think about situations where you provided 1st or 2nd line support and how you resolved issues efficiently. This will demonstrate your proactive approach and technical expertise.
✨Communicate Clearly and Confidently
Since you'll be interacting with staff at all levels, practice explaining technical concepts in simple terms. Good communication is key, so consider how you can convey your ideas clearly and effectively during the interview.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-world IT support situations. Think through potential scenarios you might face in a fast-paced production environment and how you would respond to them.
