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For Companies At a Glance
- Tasks: Manage and resolve insurance claims while providing top-notch customer service.
- Company: Join a respected independent Insurance Brokerage with a supportive team.
- Benefits: Enjoy a competitive salary, 34 days holiday, and bonuses.
- Why this job: Make a real difference in clients' lives while developing your career in insurance.
- Qualifications: Experience in managing complex claims and excellent customer service skills.
- Other info: Hybrid working options available, perfect for balancing work and study.
The predicted salary is between 34000 - 51000 £ per year.
Position: Technical Claims Handler – Salary £40,000 to £50,000, excellent benefits package, hybrid working (part-time hours considered).
Overview
Jigsaw Recruitment is recruiting for a well-respected, independent Insurance Brokerage who require a technical Claims Handler to join their team in Newmarket. The role offers hybrid working and can also be considered as part-time.
Responsibilities
- Managing claims from notification through to closure, including large and complex losses, across all classes.
- Acting as a referral point for technical enquiries within the Claims team and wider business.
- Leading Claims review meetings with clients, including producing relevant Claims reports.
- Supporting the Claims Manager with workloads as required.
- Driving improvement to our Claims function and customer service by continuously reviewing processes and supporting change as appropriate.
- Keeping electronic files up to date in Acturis, in order and all work tasked and diarised accordingly.
- Providing a high level of customer service to all of Yutree’s personal, SME, corporate and wholesale clients at all times in writing, over the phone and face to face as appropriate.
- Proactively building and managing relationships with key clients, insurers, loss adjusters and claims companies to ensure that all Claims issues can be addressed efficiently.
- Maintaining relationships within the Claims team.
- Maintaining an in-depth knowledge of the general insurance market, including attending networking and supplier events as appropriate.
Qualifications & Experience
- Experience managing claims from notification through to closure, including large and complex losses, across all classes.
- Experience acting as a referral point for technical enquiries within the Claims team.
- Experience leading Claims review meetings with clients and producing relevant Reports.
- Experience supporting the Claims Manager with workloads.
- Experience driving improvement in Claims function and customer service via process review and change support.
- Experience keeping electronic files up to date in Acturis.
- Experience providing high level customer service to personal, SME, corporate and wholesale clients.
- Experience building and managing relationships with key clients, insurers, loss adjusters and claims companies.
- Knowledge of the general insurance market and attendance at networking/supplier events.
Benefits
A competitive salary, 34 days holiday, company pension, shopping discounts, bonuses, and financial support for qualifications.
Contact
For more information on this opportunity please send a copy of your CV to Gavin Meakings at Jigsaw Recruitment.
Technical Claims Executive (Insurance) in Newmarket employer: Jigsaw Recruitment
Contact Detail:
Jigsaw Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Claims Executive (Insurance) in Newmarket
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your expertise! When you get the chance to meet potential employers, whether in person or virtually, make sure to highlight your knowledge of the general insurance market and your experience with complex claims. This will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Technical Claims Executive (Insurance) in Newmarket
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Claims Executive role. Highlight your experience with managing claims and any technical enquiries you've handled. We want to see how your skills match what we're looking for!
Showcase Your Customer Service Skills: Since providing top-notch customer service is key, include examples of how you've gone above and beyond for clients in your previous roles. We love seeing candidates who can build strong relationships!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experience and qualifications. We appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Jigsaw Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of managing claims, especially large and complex losses. Be ready to discuss specific examples from your past experience that demonstrate your ability to handle these situations effectively.
✨Showcase Your Customer Service Skills
Since providing high-level customer service is key in this role, prepare to share instances where you've gone above and beyond for clients. Think about how you built relationships with clients and resolved their issues efficiently.
✨Be Ready for Technical Questions
As a referral point for technical enquiries, you should expect some challenging questions. Brush up on the technical aspects of claims handling and be prepared to explain your thought process when addressing complex queries.
✨Demonstrate Your Process Improvement Mindset
The role involves driving improvements in the Claims function. Come prepared with ideas or examples of how you've previously identified inefficiencies and implemented changes that enhanced customer service or streamlined processes.
