At a Glance
- Tasks: Drive store sales growth through KPI analysis and inspire the team to meet targets.
- Company: Jigsaw, founded in 1970, is a pioneering premium fashion brand on the high street.
- Benefits: Enjoy up to 50% staff discount and a generous seasonal uniform allowance.
- Other info: This is a part-time permanent position requiring 32 hours per week.
- Why this job: Join a passionate team in Richmond and embrace your own style with Jigsaw's values.
- Qualifications: Candidates should have a can-do attitude and a passion for styling.
The predicted salary is between 22000 - 26000 £ per year.
About Us Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we're looking for a passionate, talented and friendly Part‐Time Supervisor, to join the team in our Richmond store 32hrs on a permanent basis.
Here, you'll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype.
We're looking for someone who wants to start or resume a career in fashion – whether you've taken a career break, started or looked after your family, or just have an interest in fashion – we want to hear from you! If you have any challenges or need reasonable adjustments for an interview, please let us know.
What you'll be doing:
- Play an active role in store sales growth through commercial analysis and KPI analysis
- Inspire the team on how to deliver against store targets and KPIs
- Role‐model what exceptional customer experience looks like and support the team in achieving these same high standards
- Support the manager in ensuring our store and team remain connected to our customers and communities, through collaboration with our teams
- Support the team in the manager's absence
- Key hold in manager's absence
- Follow all company health and safety and security guidelines
- Review and action any replenishment needs to ensure best sellers are readily available and the store is presented in line with VM guidelines and commercial best practice
What we look for:
- A can do attitude, energetic and passionate
- Ability to work effectively as part of a team and on own initiative
- Someone who's kind, helpful and considerate towards customers and team members
- Passion for styling and willingness to learn about Jigsaw products to pass this onto our customers
- Keen to learn and take on new challenges
- Commercial awareness and confidence to make suggestions to line manager
- Flexible to meet changing priorities and deadlines
In return, some examples of our comprehensive benefits package include:
- Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season)
- Generous seasonal uniform allowance
- Access to Unum, Jigsaw's benefits provider, for a whole host of resources, support and discounts
We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnerships or pregnancy and maternity.
Job type: Permanent.
Supervisor-Richmond employer: Jigsaw Online
Jigsaw offers a fantastic benefits package including discounts and support resources. Located in Richmond, the team values empowerment and individuality in fashion. Join a company committed to equality and diversity in the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor-Richmond
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Jigsaw Online, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor-Richmond
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Jigsaw Online that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Jigsaw Online will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Jigsaw Online and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Jigsaw Online
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Jigsaw Online, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Jigsaw Online!
