At a Glance
- Tasks: Lead a passionate team and create an amazing shopping experience for customers.
- Company: Join Jigsaw, a pioneering fashion brand with a rich history since 1970.
- Benefits: Enjoy up to 50% staff discount, seasonal uniform allowance, and industry-leading support.
- Why this job: Kickstart your fashion career in a supportive environment that values individuality.
- Qualifications: Experience in team management and a passion for customer service.
- Other info: We welcome diverse applicants and offer reasonable adjustments for interviews.
The predicted salary is between 36000 - 60000 £ per year.
By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion.
A bit about us: Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we’re looking for a warm, passionate, talented, and friendly Store Manager to join our High Street Kensington store on a full-time basis. You will be working 40 hours per week.
Here, you’ll learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype. This is a fabulous opportunity for someone who wants to start or resume a career in fashion – whether you’ve taken a career break, taken time to start or look after your family, or just have an interest in fashion – we want to hear from you! Similarly, if you have any challenges or need any reasonable adjustments if offered an interview, please let us know and we can make sure the interview is right for you!
What you’ll be doing:
- Have a real connection with your local community driving local, relevant events and local initiatives to drive your store forwards through attracting a new customer and delighting our existing customer.
- Develop a strong personal relationship with your store's top customers to maintain strong brand engagement.
- Have an omnichannel mentality - Delight our customers through all our channels – Store, Tablet, One Stock and Click & Collect.
- Attract, recruit & retain people with passion and an uncompromising commitment to delivering a fantastic experience for our customer.
- Inspire the growth and development of your teams through regular performance reviews.
- Create a culture of R&R to inspire and motivate your teams.
- Managing stock levels and making key decisions about stock control to minimise loss, ensure the accuracy of the stock file.
- Optimisation of in-store experience by ensuring team members are efficient in all operational tasks, utilising Brand Best Practice – driving an action led approach vs problem driven one.
- Effective management of your payroll budget to deliver wages to sales budget for your store.
- Feel empowered to make brave decisions that deliver commercial excellence, ensuring that promotions, sales and visual merchandising guides are carried out to brand standards.
- Work with KPIs to evaluate the store’s performance and identify development areas.
- To ensure that the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security.
- To undertake any other reasonable duties identified by the Regional Manager.
What we look for:
- Experience in team management.
- Positivity and ready to take on anything.
- Someone who is passionate about putting people at the heart of all that we do – customers and our team.
- A willingness to learn, resourcefulness and someone who’s looking for opportunities to learn more.
- The ability to inspire, motivate and lead a team.
- A strong commitment to customer service and maintaining excellent store standards.
Benefits:
- Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season).
- Generous seasonal uniform allowance.
- Access to the Unum/Help@Hand, our renowned industry benefits provider, for a whole host of resources, support, and discounts.
To apply for this exciting opportunity and join our fun and fantastic team, please click on the Apply button and fully complete the application form for our consideration. We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage.
Job type: Permanent
Store Manager- High Street Kensington employer: Jigsaw Online
Contact Detail:
Jigsaw Online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager- High Street Kensington
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Jigsaw's values of Style & Truth. When you walk into that interview, show them you understand what sets them apart from the rest of the high street.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a recommendation when applying through our website.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, like managing stock levels or inspiring your team. This shows you're ready to take on the challenges of a Store Manager.
✨Tip Number 4
Be yourself! Jigsaw values authenticity, so let your personality shine through during the interview. Share your passion for fashion and how you connect with customers – it’s all about putting people at the heart of what we do!
We think you need these skills to ace Store Manager- High Street Kensington
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for fashion and how it connects with your values.
Show Your Experience: Highlight any relevant experience you have, whether it's in retail, team management, or customer service. We love seeing how your background can contribute to our store's success!
Connect with Our Values: Familiarise yourself with our Style & Truth values and weave them into your application. Show us how you embody these principles in your work and interactions with customers.
Apply Through Our Website: Make sure to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Jigsaw.
How to prepare for a job interview at Jigsaw Online
✨Know Your Style & Truth
Before the interview, dive deep into Jigsaw's values of Style & Truth. Understand how these principles shape their brand and be ready to discuss how you can embody them as a Store Manager. This shows your genuine interest in the company and its culture.
✨Connect with the Community
Think about ways you can engage with the local community around High Street Kensington. Prepare examples of past initiatives you've led or participated in that drove customer engagement. This will demonstrate your ability to attract new customers and delight existing ones.
✨Showcase Your Team Management Skills
Be ready to share specific examples of how you've inspired and developed teams in previous roles. Highlight your approach to performance reviews and how you create a motivating environment. This is crucial for a role that focuses on team growth and customer service.
✨Prepare for Omnichannel Discussions
Familiarise yourself with omnichannel retailing and think of ways you can enhance the customer experience across all channels. Be prepared to discuss how you would implement strategies like Click & Collect and ensure a seamless shopping experience for customers.