Store Manager 37.5 Hours - Market Harborough

By adopting the values of Style & Truth across the whole business – from recruitment to product – we safeguard the long‑term health of the brand and create more than just fashion.

A bit about us: Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide, working with the finest mills, cutting‑edge photographers, up‑and‑coming models and renowned architects. We continue to search for the best in the industry and the values of Style & Truth – putting style before trends and truth before hype – set us apart.

What you’ll be doing:

• Have a real connection with the local community, driving relevant events and initiatives to attract new customers and delight existing ones.
• Develop strong personal relationships with top customers to maintain brand engagement.
• Apply an omnichannel mentality – delight customers through all channels: store, tablet, one‑stock and click & collect.
• Attract, recruit & retain people passionate about delivering a fantastic customer experience.
• Inspire the growth and development of your teams through regular performance reviews.
• Create a culture of recognition & reward to motivate the team.
• Manage stock levels, making key decisions about stock control to minimise loss and ensure accuracy.
• Optimise the in‑store experience by ensuring team members are efficient in all operational tasks and utilising Brand Best Practice.
• Manage the payroll budget to meet wages and sales targets.
• Make brave decisions that deliver commercial excellence – ensuring promotions, sales and visual merchandising guide the brand standards.
• Work with KPIs to evaluate store performance and identify development areas.
• Ensure the store complies with all operational requirements, policies and procedures, especially regarding stock and cash security.
• Undertake any other reasonable duties identified by the Regional Manager.

What we look for:

• Experience in team management.
• Positivity and readiness to take on anything.
• A passion for putting people at the heart of everything – customers and team.
• A willingness to learn, resourcefulness and a desire to pursue new opportunities.
• The ability to inspire, motivate and lead a team.
• A strong commitment to customer service and maintaining excellent store standards.

Benefits:

• Fantastic staff discount schemes – up to 50% (and 70% on five items per season).
• Generous seasonal uniform allowance.
• Access to Unum/Help@Hand, our industry benefits provider, offering a host of resources, support and discounts.

We are committed to equality of opportunity for all staff. Applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage or other protected characteristic.