Store Manager - Canary Wharf in London

About us

By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion. Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops.

As our journey continues, we're looking for a warm, passionate, talented, and friendly Store Manager to join our Canary Wharf store on a full‑time basis. This is a fabulous opportunity for someone who wants to start or resume a career in fashion – whether you’ve taken a career break, taken time to start or look after your family, or just have an interest in fashion – we want to hear from you!

Responsibilities

• Have a real connection with your local community driving local, relevant events and local initiatives to drive your store forwards through attracting a new customer and delighting our existing customer.
• Develop a strong personal relationship with your store's top customers to maintain strong brand engagement.
• Have an omnichannel mentality - Delight our customers through all our channels – Store, Tablet, One Stock and Click & Collect.
• Attract, recruit & retain people with passion and an uncompromising commitment to delivering a fantastic experience for our customer.
• Inspire the growth and development of your teams through regular performance reviews.
• Create a culture of R&R to inspire and motivate your teams.
• Managing stock levels and making key decisions about stock control to minimise loss, ensure the accuracy of the stock file.
• Optimisation of in‑store experience by ensuring team members are efficient in all operational tasks, utilising Brand Best Practice – driving an action‑led approach vs problem‑driven one.
• Effective management of your payroll budget to deliver wages to sales budget for your store.
• Feel empowered to make brave decisions that deliver commercial excellence, ensuring that promotions, sales and visual merchandising guides are carried out to brand standards.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• To ensure that the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security.
• To undertake any other reasonable duties identified by the Regional Manager.

Qualifications

• Experience in team management.
• Positivity and ready to take on anything.
• Someone who is passionate about putting people at the heart of all that we do – customers and our team.
• A willingness to learn, resourcefulness and someone who’s looking for opportunities to learn more.
• The ability to inspire, motivate and lead a team.
• A strong commitment to customer service and maintaining excellent store standards.

Benefits

• Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season).
• Generous seasonal uniform allowance.
• Access to the Unum, our renowned industry benefits provider, for a whole host of resources, support, and discounts.

We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage.