At a Glance
- Tasks: Lead a dynamic team and create engaging community events to attract customers.
- Company: Join Jigsaw, a pioneering fashion brand with a global presence since 1970.
- Benefits: Enjoy up to 50% staff discount, seasonal uniform allowance, and access to exclusive resources.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Empower your team and make a real impact in a vibrant retail environment.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
About Us
Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. We pride ourselves on our dedicated and dynamic team and we are always looking for talented people to join us.
What You’ll Be Doing
- Have a real connection with your local community driving local, relevant events and initiatives to attract new customers and delight existing ones.
- Develop a strong personal relationship with your store’s top customers to maintain strong brand engagement.
- Have an omnichannel mentality – delight customers through all channels – Store, Tablet, One Stock and Click & Collect.
- Attract, recruit & retain people with passion and an uncompromising commitment to delivering a fantastic experience for our customers.
- Inspire growth and development of your teams through regular performance reviews.
- Create a culture of Recognition & Reward to inspire and motivate your teams.
- Manage stock levels and make key decisions about stock control to minimise loss and ensure accuracy of the stock file.
- Optimise in‑store experience by ensuring team members are efficient in all operational tasks, utilising Brand Best Practice – driving an action‑led approach vs problem‑driven one.
- Effectively manage your payroll budget to deliver wages within the sales budget for your store.
- Feel empowered to make brave decisions that deliver commercial excellence, ensuring that promotions, sales and visual merchandising guides are carried out to brand standards.
- Use KPIs to evaluate store performance and identify development areas.
- Ensure compliance with operational activity, policy, and procedure, with specific regard to stock and cash security.
- Undertake any other reasonable duties identified by the Regional Manager.
What We Look For
- Experience in team management.
- Positivity and readiness to take on anything.
- Passion for putting people at the heart of all that we do – customers and our team.
- A willingness to learn, resourcefulness, and a desire for opportunities to grow.
- The ability to inspire, motivate and lead a team.
- A strong commitment to customer service and maintaining excellent store standards.
Benefits
- Fantastic staff discount schemes – up to 50% (and 70% on 5 items per season).
- Generous seasonal uniform allowance.
- Access to Unum, a renowned industry benefits provider, for a whole host of resources, support, and discounts.
We are committed to equality of opportunity for all staff and applications are encouraged from individuals regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, or marriage.
Store Manager 40 Hours - St Pancras in London employer: Jigsaw Online
At Jigsaw, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Store Managers to connect deeply with the local community while driving exceptional customer experiences. With generous benefits such as up to 50% staff discount and a commitment to employee growth through regular performance reviews, we offer a rewarding environment where your passion for fashion and leadership can truly shine. Join us at our St Pancras location and be part of a dynamic team dedicated to excellence and innovation in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager 40 Hours - St Pancras in London
✨Tip Number 1
Get to know the company inside out! Research Jigsaw's history, values, and recent initiatives. This will help you connect your experiences with what they’re all about during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Show off your passion for customer service! Prepare examples of how you've gone above and beyond for customers in the past. Jigsaw loves people who put customers at the heart of everything.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Jigsaw team.
We think you need these skills to ace Store Manager 40 Hours - St Pancras in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service and team management shine through. We want to see how you put people at the heart of everything you do, so share specific examples that highlight your commitment.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight relevant experience in team management and any initiatives you've led that align with our values. This helps us see how you'd fit right into our dynamic team.
Be Authentic:We love authenticity! Don’t be afraid to show your personality in your application. Share your unique experiences and how they’ve shaped your approach to leadership and customer engagement.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Jigsaw Online
✨Know the Brand Inside Out
Before your interview, dive deep into Jigsaw's history, values, and current collections. Understanding their commitment to quality and community will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or motivated staff. Highlight how you can create a culture of recognition and reward.
✨Demonstrate Customer-Centric Thinking
Jigsaw values customer service highly, so be ready to discuss how you've put customers at the heart of your previous roles. Share specific instances where you've enhanced customer experience or driven engagement through local events or initiatives.
✨Be Ready to Discuss KPIs and Stock Management
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to talk about how you've used data to make decisions in stock control and payroll management, ensuring efficiency and minimising loss in your previous roles.
