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- Tasks: Coordinate schemes, deliver excellent customer service, and support independent living for older residents.
- Company: Join Jigsaw Homes Group, a top-rated housing provider with over 37,500 homes across the North West.
- Benefits: Enjoy 24 days holiday, flexible leave options, occupational sick pay, and access to on-site gyms.
- Why this job: Make a real difference in people's lives while working in a supportive and caring environment.
- Qualifications: Experience with older people is preferred; a valid UK driving licence and vehicle access are required.
- Other info: This role offers a dynamic work environment and opportunities for personal development.
The predicted salary is between 14977 - 16929 £ per year.
Number of Positions: 1
Salary: £14,977 - £16,929 per annum
Working Hours: 20 hours per week
Location: Seaside Close, Waterloo
Job Category: Independent Living
Region / Division: Merseyside
Business Unit: Independent Living
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We also offer our employees the option to buy/sell up to 5 days extra leave per year. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the Department: We are passionate about improving the quality of older people’s lives by providing an excellent standard of development – from apartments that are aimed at people aged over 55 so they can live independently to Extra Care accommodation for those who need that little bit more assistance. The safety and well-being of residents is our top priority and we pride ourselves on providing a quality service that reflects our professional standards. Our service spans the North West and East Midlands with more than 2,800 properties. We want people who care as much as we do about delivering an excellent service to our tenants to join our team.
Role Information: The role of Scheme Co-ordinator is an exciting and dynamic one. You will be responsible for delivering excellent customer service which meets and exceeds expectations, supports people’s needs and promotes independent living. You will ensure the smooth day-to-day running of relevant schemes and liaise with all internal and external customers. You will have excellent people skills, a ‘can do’ attitude and empathy. As well as being a people person, you will also be target focussed and always be on the lookout for opportunities to improve and enhance Jigsaw’s services for our tenants. Knowledge or previous experience of working with older people is preferred but not essential. All successful applicants will be required to complete an enhanced DBS check which must be maintained throughout the period of employment. If you have a passion for making a difference and have relevant housing or support experience as well as experience of working with older / vulnerable people we want to hear from you.
Please note, this role requires you to have a full, valid UK driving licence (points/convictions must be disclosed) and access to a vehicle with insurance for business use. If this sounds like the perfect job for you then don’t hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Scheme Co-ordinator - Liverpool employer: Jigsaw Homes
Contact Detail:
Jigsaw Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Co-ordinator - Liverpool
✨Tip Number 1
Familiarise yourself with Jigsaw Homes Group's mission and values. Understanding their commitment to improving the quality of life for older people will help you align your responses during any interviews or discussions, showcasing your genuine interest in their work.
✨Tip Number 2
Network with current or former employees of Jigsaw Homes Group. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the application process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your customer service skills and ability to work with vulnerable populations. Being able to articulate these experiences clearly will set you apart as a candidate who understands the role's demands.
✨Tip Number 4
Research the local community in Liverpool and the specific needs of older residents. Showing that you have a grasp of the local context and how it relates to independent living can make a strong impression during interviews.
We think you need these skills to ace Scheme Co-ordinator - Liverpool
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Scheme Co-ordinator position. Tailor your application to highlight how your skills and experiences align with what Jigsaw Homes Group is looking for.
Highlight Relevant Experience: Emphasise any previous experience you have working with older or vulnerable people, even if it's not directly in housing. Use specific examples to demonstrate your empathy, customer service skills, and ability to promote independent living.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention why you want to work for Jigsaw Homes Group specifically and how you can contribute to their mission of providing quality housing and services.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Jigsaw Homes
✨Show Your Passion for Independent Living
Make sure to express your enthusiasm for improving the quality of life for older people. Share any relevant experiences or stories that highlight your commitment to supporting independent living.
✨Demonstrate Excellent People Skills
Since this role requires strong interpersonal skills, prepare examples of how you've successfully interacted with diverse groups. Highlight your ability to empathise and connect with others, especially in challenging situations.
✨Research Jigsaw Homes Group
Familiarise yourself with Jigsaw Homes Group's mission and values. Understanding their commitment to providing quality housing and services will help you align your answers with their goals during the interview.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations related to customer service or working with vulnerable individuals. Think through your responses and consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
