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- Tasks: Deliver excellent customer service and support independent living for older residents.
- Company: Join Jigsaw Homes Group, a leading housing provider in England.
- Benefits: Competitive salary, supportive team, and opportunities to make a real difference.
- Why this job: Be part of a passionate team improving lives in healthy, sustainable communities.
- Qualifications: People skills, empathy, and a full UK driving licence required.
- Other info: Dynamic role with potential for personal growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the Department: We are passionate about improving the quality of older people's lives by providing an excellent standard of development – from apartments that are aimed at people aged over 55 so they can live independently to Extra Care accommodation for those who need that little bit more assistance. The safety and well-being of residents is our top priority and we pride ourselves on providing a quality service that reflects our professional standards. Our service spans the North West and East Midlands with more than 2,800 properties. We want people who care as much as we do about delivering an excellent service to our tenants to join our team.
Role Information: The role of Scheme Co‐ordinator is an exciting and dynamic one. You will be responsible for delivering excellent customer service which meets and exceeds expectations, supports people's needs and promotes independent living. You will ensure the smooth day-to-day running of relevant schemes and liaise with all internal and external customers. You will have excellent people skills, a 'can do' attitude and empathy. As well as being a people person, you will also be target focussed and always be on the lookout for opportunities to improve and enhance Jigsaw's services for our tenants.
Knowledge or previous experience of working with older people is preferred but not essential. All successful applicants will be required to complete an enhanced DBS check which must be maintained throughout the period of employment. If you have a passion for making a difference and have relevant housing or support experience as well as experience of working with older/vulnerable people we want to hear from you.
Please note, this role requires you to have a full, valid UK driving licence (points/convictions must be disclosed) and access to a vehicle with insurance for business use. If this sounds like the perfect job for you then don't hesitate to apply now!
Scheme Co-ordinator in London employer: Jigsaw Homes
Contact Detail:
Jigsaw Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Co-ordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with older adults. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and independent living. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, share your enthusiasm for improving the lives of older people. It’s all about connecting on that emotional level.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Scheme Co-ordinator in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for improving the lives of older people shine through. We want to see that you care about delivering excellent service and making a difference in our tenants' lives.
Tailor Your Application: Make sure to tailor your application to the Scheme Co-ordinator role. Highlight any relevant experience or skills that align with the job description, especially your people skills and 'can do' attitude.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Jigsaw Homes
✨Know Your Stuff
Before the interview, make sure you understand Jigsaw Homes Group's mission and values. Familiarise yourself with their work in providing quality housing and support for older people. This will help you demonstrate your genuine interest in the role and how you can contribute to their goals.
✨Showcase Your People Skills
As a Scheme Co-ordinator, you'll need excellent people skills. Prepare examples from your past experiences where you've successfully interacted with clients or colleagues. Highlight situations where you’ve shown empathy and a 'can do' attitude, as these traits are crucial for the role.
✨Be Ready to Discuss Improvement Ideas
Think about ways you could enhance the services provided by Jigsaw Homes Group. During the interview, share your ideas on how to improve customer service or support for residents. This shows that you're proactive and genuinely care about making a difference.
✨Prepare for Practical Questions
Expect questions about how you would handle specific scenarios related to the role. For instance, be ready to discuss how you would manage day-to-day operations or support a resident in need. Practising these responses will help you feel more confident during the interview.
