Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide intensive support to individuals overcoming rough sleeping and complex needs.
- Company: Join Jigsaw Homes Group, a leading housing provider in England.
- Benefits: Enjoy a competitive salary, generous holiday, and professional development opportunities.
- Why this job: Make a real difference in people's lives while promoting independent living.
- Qualifications: Experience in support work and a passion for helping vulnerable individuals.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
The predicted salary is between 27134 - 27134 £ per year.
Ashton-under-Lyne (with travel throughout Liverpool/Merseyside), OL6 7AT
Pay: £27,134 per year, Competitive
Contract Type: Permanent
Hours: Full time
Disability Confident: Yes
Closing Date: 07/05/2026
About this job
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. The department focuses on helping people to live happy, healthy lives in safe homes, particularly supporting vulnerable individuals.
The role provides intensive wrap‑around support to individuals with a history of rough sleeping and complex needs, aiming to enable independent living and secure permanent accommodation.
Key responsibilities include:
- Working across shifts to cover 8 am‑8 pm, including weekends and bank holidays.
- Managing a small caseload of supported individuals, delivering intensive person‑centred, wrap‑around care.
- Addressing barriers to tenancy sustainment such as substance use, mental or physical health issues, offending, domestic abuse, debt, and money‑management challenges.
- Applying trauma‑informed practice and strengths‑based approaches to support community integration.
- Supporting users in self‑contained properties for up to two years with the goal of moving to permanent accommodation.
Benefits:
- Competitive salary
- 24 days holiday per annum (plus 3 days for Christmas closure and bank holidays)
- 5‑day working week
- Bank holidays
- Additional leave after continuous service
- Occupational sick pay
- Pension scheme
- Maternity/paternity leave
- BHSF membership
- On‑site gym
- Training and development opportunities
Proud member of the Disability Confident employer scheme.
Keyworker - Liverpool Complex Support employer: Jigsaw Homes
Contact Detail:
Jigsaw Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyworker - Liverpool Complex Support
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors, especially those connected to Jigsaw Homes Group. A friendly chat can open doors and give you insights that might just land you that Keyworker role.
✨Tip Number 2
Prepare for the interview by brushing up on trauma-informed practices and strengths-based approaches. We want to see how you can apply these in real-life scenarios, so think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Show your passion for supporting vulnerable individuals! When you get the chance to speak with potential employers, let them know why this work matters to you. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Keyworker - Liverpool Complex Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Keyworker role. Highlight your experience with vulnerable individuals and any relevant skills that match the job description. We want to see how you can make a difference!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting rough sleepers and how your background aligns with our mission at Jigsaw Homes Group. Let us know what makes you the perfect fit!
Showcase Relevant Experience: When filling out your application, be sure to showcase any previous work or volunteer experience related to housing support, mental health, or community services. We love seeing real-life examples of your impact!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we’ll keep you updated on your application status!
How to prepare for a job interview at Jigsaw Homes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Keyworker and the specific challenges faced by rough sleepers. Familiarise yourself with Jigsaw Homes Group's mission and values, as well as the local context in Liverpool. This will help you demonstrate your genuine interest and commitment to supporting vulnerable individuals.
✨Showcase Your Skills
Think about your past experiences that relate to the responsibilities of this role. Be ready to share examples of how you've successfully managed a caseload, provided person-centred care, or tackled complex issues like mental health or substance use. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer. This could be about the team dynamics, the support available for staff, or how success is measured in the role. Asking questions shows that you're engaged and serious about the position, plus it gives you a better understanding of what to expect.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The role requires empathy and strong interpersonal skills, so being authentic can help the interviewer see how you'd fit into their team. Share your passion for helping others and your commitment to making a difference in the community.