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- Tasks: Provide financial advice and support to residents, helping them improve their financial situations.
- Company: Leading housing provider in the UK with a strong community focus.
- Benefits: Hybrid working model, competitive salary, and opportunities for personal development.
- Why this job: Make a real difference in people's lives while enhancing your customer service skills.
- Qualifications: Passion for customer service and experience in financial advice preferred.
- Other info: Join a dedicated team committed to supporting the community.
The predicted salary is between 30000 - 42000 £ per year.
A leading housing provider in the UK is seeking a Money Advice Triage Officer to join their dedicated team. In this role, you will help residents enhance their financial circumstances by providing advice, support, and assistance. This includes maximizing incomes and advising on benefits while maintaining high-quality administrative support for the team. If you are passionate about customer service and making a difference in the community, this could be the perfect opportunity for you.
Resident Finance & Benefits Advisor — Hybrid in Leigh employer: Jigsaw Homes
Contact Detail:
Jigsaw Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Finance & Benefits Advisor — Hybrid in Leigh
✨Tip Number 1
Network like a pro! Reach out to people in the housing and finance sectors on LinkedIn. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions for finance roles. We recommend practising your answers with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your passion for customer service! During interviews, share specific examples of how you've helped others in the past. This will highlight your commitment to making a difference in the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Resident Finance & Benefits Advisor — Hybrid in Leigh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Money Advice Triage Officer. We want to see your passion for customer service and community impact shine through!
Showcase Relevant Experience: When detailing your previous roles, focus on any experience related to financial advice or support. We love seeing how you've helped others improve their financial situations, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Jigsaw Homes
✨Know Your Stuff
Make sure you brush up on the key financial concepts and benefits advice relevant to the role. Familiarise yourself with common issues residents face and how you can help them improve their financial situations.
✨Show Your Passion for Customer Service
During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to making a difference in the community, which is crucial for this role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations with residents. Think about potential challenges they might face and how you would provide effective support and advice.
✨Highlight Your Administrative Skills
Since maintaining high-quality administrative support is part of the job, be ready to discuss your organisational skills and any relevant experience you have with managing paperwork or data efficiently.
