Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide intensive support to individuals overcoming rough sleeping and complex needs.
- Company: Join Jigsaw Homes Group, a leading housing provider in England.
- Benefits: Enjoy a competitive salary, generous holiday, and professional development opportunities.
- Other info: Dynamic role with opportunities for growth and a supportive team environment.
- Why this job: Make a real difference in people's lives while promoting independent living.
- Qualifications: Experience in support work and a passion for helping vulnerable individuals.
The predicted salary is between 27134 - 27134 £ per year.
Ashton-under-Lyne (with travel throughout Liverpool/Merseyside), OL6 7AT
Pay: £27,134 per year, Competitive
Contract Type: Permanent
Hours: Full time
Disability Confident: Yes
Closing Date: 07/05/2026
About this job
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. The department focuses on helping people to live happy, healthy lives in safe homes, particularly supporting vulnerable individuals.
The role provides intensive wrap‑around support to individuals with a history of rough sleeping and complex needs, aiming to enable independent living and secure permanent accommodation.
Key responsibilities include:
- Working across shifts to cover 8 am‑8 pm, including weekends and bank holidays.
- Managing a small caseload of supported individuals, delivering intensive person‑centred, wrap‑around care.
- Addressing barriers to tenancy sustainment such as substance use, mental or physical health issues, offending, domestic abuse, debt, and money‑management challenges.
- Applying trauma‑informed practice and strengths‑based approaches to support community integration.
- Supporting users in self‑contained properties for up to two years with the goal of moving to permanent accommodation.
Benefits:
- Competitive salary
- 24 days holiday per annum (plus 3 days for Christmas closure and bank holidays)
- 5‑day working week
- Bank holidays
- Additional leave after continuous service
- Occupational sick pay
- Pension scheme
- Maternity/paternity leave
- BHSF membership
- On‑site gym
- Training and development opportunities
Proud member of the Disability Confident employer scheme.
Keyworker - Liverpool Complex Support employer: Jigsaw Homes
Contact Detail:
Jigsaw Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyworker - Liverpool Complex Support
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors, especially those who work with vulnerable individuals. You never know who might have a lead on a job or can give you insider info about the role you're after.
✨Tip Number 2
Prepare for interviews by practising common questions related to keyworking and support roles. Think about your experiences and how they relate to the responsibilities of the Keyworker position. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, share your motivation for working with rough sleepers and how you can make a difference. Authenticity goes a long way in this field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at StudySmarter.
We think you need these skills to ace Keyworker - Liverpool Complex Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Keyworker role. Highlight your experience with vulnerable individuals and any relevant skills that match the job description. We want to see how you can make a difference!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting rough sleepers and how your background aligns with our mission at Jigsaw Homes Group. Let us know what makes you tick!
Showcase Relevant Experience: When filling out your application, be sure to showcase any previous work or volunteer experience related to housing support, mental health, or community services. We love seeing real-life examples of your impact!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Jigsaw Homes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Keyworker and the specific challenges faced by rough sleepers. Familiarise yourself with Jigsaw Homes Group's mission and values, as well as the local context in Liverpool. This will help you demonstrate your genuine interest and commitment to supporting vulnerable individuals.
✨Showcase Your Skills
Think about your past experiences that relate to the responsibilities of this role. Be ready to share examples of how you've successfully managed a caseload, provided person-centred care, or tackled barriers like mental health issues or substance use. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Teamwork
As a Keyworker, you'll be part of a team working across shifts. Highlight your ability to collaborate effectively with colleagues and other professionals. Share instances where you've worked in a team to achieve a common goal, especially in challenging situations. This shows you can contribute positively to the work environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the support systems in place for staff, training opportunities, or how success is measured in the role. Asking questions not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.