At a Glance
- Tasks: Lead and manage cases to ensure community safety and support residents.
- Company: Join Jigsaw Homes Group, an outstanding employer recognised in Best Companies 2023.
- Benefits: Enjoy 24 days holiday, flexible working options, and access to on-site gyms.
- Other info: Dynamic team environment with opportunities for professional development.
- Why this job: Make a real difference in people's lives and revitalise communities.
- Qualifications: Experience in anti-social behaviour management and legal enforcement.
The predicted salary is between 39756 - 44143 £ per year.
Number of Positions: 1
Salary: 39,756 - 44,143 per annum.
Working Hours: 35 hours per week
Location: Railway House, Chorley
Job Category: Neighbourhood Services
Region / Division: Chorley
Business Unit: Neighbourhood Services
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department: Want to make a real difference to peoples lives? Our Neighbourhood Safety Team has a passion for positive relationships, protecting our customers and plays a key part in helping us to transform lives and revitalise neighbourhoods. Split across three geographical areas, the team has bases in Ashton-under-Lyne, Miles Platting in Manchester and Chorley in Lancashire. With around 30 dedicated colleagues, we work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support. We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.
About the role: As a Neighbourhood Safety Officer, you will lead a varied caseload from early-stage reports, property related tenancy breaches, to more complex ASB cases, including high-risk and repeat victimisation cases. Youll be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets. You will be experienced in undertaking risk assessments, identifying safeguarding concerns, making safeguarding referrals and in multi-agency case coordination. You will have substantial, recent experience working in an ASB or community safety managing serious or persistent ASB cases. You will be able to operate confidently and professionally investigating ASB cases and be capable of progressing cases to court where necessary. You will have a sound working knowledge of Anti-Social Behaviour, Crime and Policing Act 2014, Injunctions Orders and Possession proceedings linked to ASB. You will be able to provide clear, confident advice to victims, reported parties and partner agencies. You will be skilled in gathering, assessing and presenting evidence including drafting witness statements. You will be experienced in preparing legal documentation for County Court proceedings and ideally have experience self-advocating in the County Court or in giving evidence. You will have experience in applying legal thresholds, proportionality assessments and working within the Equality Act 2010. You will have excellent communication skills both written and verbal and be able to make decisions in high pressure situations. You will have the ability to manage confrontational situations professionally and safely. A full, valid UK driving licence and ability to travel across operational areas is a requirement for this role.
When applying, you must clearly demonstrate:
- Your direct ASB experience
- Your involvement in legal enforcement action
- Any experience of court attendance
If this sounds like the perfect job for you then dont hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Neighbourhood Safety Officer - Chorley employer: Jigsaw Homes
Jigsaw Homes Group is an outstanding employer, recognised for its commitment to employee wellbeing and professional development. With a competitive benefits package including generous holiday allowances, flexible working options, and access to training opportunities, employees enjoy a supportive work culture that prioritises work-life balance and community impact. Located in Chorley, the Neighbourhood Safety Officer role offers the chance to make a meaningful difference in residents' lives while being part of a dedicated team focused on revitalising neighbourhoods.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Safety Officer - Chorley
✨Tip Number 1
Network like a pro! Reach out to people in the neighbourhood safety field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to ASB and community safety. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! Bring examples of your past work with ASB cases to interviews. This will help you stand out and demonstrate your expertise in handling complex situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Neighbourhood Safety Officer - Chorley
Some tips for your application 🫡
Show Off Your ASB Experience:Make sure to highlight your direct experience with anti-social behaviour (ASB) in your application. We want to see how you've tackled similar challenges and what strategies you've used to resolve them.
Be Clear About Legal Knowledge:Since this role involves legal enforcement, it's crucial to demonstrate your understanding of the Anti-Social Behaviour, Crime and Policing Act 2014. Share any relevant experiences you have with court attendance or preparing legal documents.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Neighbourhood Safety Officer role. We love seeing candidates who take the time to connect their background to our needs.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us, so we can review it promptly!
How to prepare for a job interview at Jigsaw Homes
✨Know Your ASB Stuff
Make sure you brush up on your knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014. Be ready to discuss how you've applied this in past roles, especially when it comes to managing serious or persistent ASB cases.
✨Showcase Your Communication Skills
Since you'll be dealing with victims and partner agencies, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in high-pressure situations or during confrontational encounters.
✨Prepare for Legal Discussions
Familiarise yourself with legal documentation related to ASB cases. Be ready to talk about your experience in preparing witness statements and any court attendance you've had. This will show you're not just knowledgeable but also experienced.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've successfully resolved complex ASB issues. Highlight your approach to risk assessments and safeguarding concerns, as well as how you coordinate with multiple agencies to achieve effective resolutions.
