At a Glance
- Tasks: Support the Neighbourhood Safety Team with admin and customer support to tackle anti-social behaviour.
- Company: Join Jigsaw Homes Group, an outstanding employer recognised in Best Companies 2023.
- Benefits: Enjoy 24 days holiday, flexible working options, and access to on-site gyms.
- Other info: Be part of a dedicated team transforming lives and revitalising neighbourhoods.
- Why this job: Make a real difference in communities while enjoying a great work/life balance.
- Qualifications: Strong communication skills and a passion for community safety.
The predicted salary is between 25186 - 28165 £ per year.
Number of Positions: 1
Salary: £25,186 - £28,165 per annum.
Working Hours: 35 hours per week
Location: Baker House, Miles Platting
Job Category: Neighbourhood Services
Region / Division: Ashton Under-Lyne
Business Unit: Neighbourhood Services
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department: Want to make a real difference to peoples lives? Our Neighbourhood Safety Team has a passion for positive relationships, protecting our customers and plays a key part in helping us to transform lives and revitalise neighbourhoods. Split across three geographical areas, the team has bases in Ashton-under-Lyne, Miles Platting in Manchester and Chorley in Lancashire. With around 30 dedicated colleagues, we work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support. We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.
Role information: As a Neighbourhood Safety Support, you will provide comprehensive administrative, triage and customer support to the Neighbourhood Safety Team, assisting with the gathering of information from customers reporting antisocial behaviour (ASB) and safeguarding concerns. The role will support the effective management of casework by triaging and resolving low-level issues, enabling Neighbourhood Safety Officers (NSOs) to focus on complex and high-risk cases including enforcement and legal action.
If this sounds like the perfect job for you then don't hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Neighbourhood Safety Support - Manchester in Cheetham Hill employer: Jigsaw Homes
Jigsaw Homes Group is an outstanding employer, recognised for its commitment to employee satisfaction and work-life balance. With competitive benefits including generous holiday allowances, early finishes on Fridays, and a focus on professional development, employees are supported in their roles as they contribute to the vital work of providing quality housing in Nottingham. Join a passionate team dedicated to making a positive impact in the community while enjoying a fulfilling career with ample growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Safety Support - Manchester in Cheetham Hill
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Jigsaw Homes.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Jigsaw Homes!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Jigsaw Homes, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Jigsaw Homes or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Neighbourhood Safety Support - Manchester in Cheetham Hill
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Jigsaw Homes:Before hitting send, make sure to tailor your application specifically to Jigsaw Homes! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Jigsaw Homes
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
