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- Tasks: Support the Arrears Recovery Team with daily admin tasks and maintain accurate records.
- Company: Join Jigsaw Homes Group, a top-rated employer with over 37,500 homes across England.
- Benefits: Enjoy 24 days holiday, flexible working options, and access to on-site gyms.
- Why this job: Be part of a dynamic team making a real impact in housing and community wellbeing.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Potential for remote work after probation and opportunities for personal development.
Number of Positions: 1
Salary: National Minimum Wage
Working Hours: 35 hours per week
Location: Cavendish 249, Ashton-under-Lyne
Job Category: Finance and Revenues
Region / Division: Ashton Under-Lyne
Business Unit: Finance & Revenues
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company then please read on.
Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department: The department is a fast paced and highly motivated department where you have to think quickly on your feet and be adaptable. The department is responsible for the collection of rent on our properties in a prompt and timely manner.
Role Information: As Apprentice Arrears Recovery Administrator, you will support the Arrears Recovery Administration and the Arrears Recovery Team in respect of the day-to-day administrative tasks within the department. This will involve maintaining accurate and up to date records, dealing with incoming and outgoing mail and general emails, daily letter printing, making and taking telephone calls, filing, copying and scanning. You will liaise with internal departments and external stakeholders and maintain strong working relationships whilst being customer focused and committed to providing the best possible service.
If this sounds like the perfect job for you then don’t hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Apprentice Arrears Recovery Administrator - Ashton-Under-Lyne employer: Jigsaw Homes
Contact Detail:
Jigsaw Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Arrears Recovery Administrator - Ashton-Under-Lyne
✨Tip Number 1
Familiarise yourself with the housing sector and the specific challenges related to arrears recovery. Understanding the context in which Jigsaw Homes Group operates will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively handled customer queries or complaints in the past. This role is all about providing excellent service, so being able to illustrate your experience will set you apart.
✨Tip Number 3
Network with current or former employees of Jigsaw Homes Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential interview questions by practising your responses to common scenarios in arrears recovery. Think about how you would handle specific situations, as this will demonstrate your problem-solving abilities and readiness for the role.
We think you need these skills to ace Apprentice Arrears Recovery Administrator - Ashton-Under-Lyne
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Apprentice Arrears Recovery Administrator position. Tailor your application to highlight how your skills and experiences align with these.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and education. Highlight any customer service or administrative roles you've held, as these will be particularly relevant for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Jigsaw Homes Group that appeal to you, such as their commitment to employee well-being and community impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Jigsaw Homes
✨Research the Company
Before your interview, take some time to learn about Jigsaw Homes Group. Understand their mission, values, and the services they provide. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Common Questions
Think about common interview questions related to administrative roles, such as how you handle multiple tasks or manage deadlines. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Customer Service Skills
As the role is customer-focused, be ready to discuss your experience in providing excellent service. Share specific examples of how you've handled customer inquiries or resolved issues in the past.
✨Demonstrate Adaptability
The department is fast-paced and requires quick thinking. Be prepared to discuss situations where you've had to adapt to changes or think on your feet, highlighting your ability to thrive in a dynamic environment.
