At a Glance
- Tasks: Lead and manage cases to ensure community safety and support residents.
- Company: Join Jigsaw Homes Group, an outstanding employer recognised in Best Companies 2023.
- Benefits: Enjoy 24 days holiday, flexible working options, and professional development opportunities.
- Other info: Dynamic team environment with excellent career growth potential.
- Why this job: Make a real difference in communities and help transform lives.
- Qualifications: Experience in anti-social behaviour management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department: Want to make a real difference to peoples lives? Our Neighbourhood Safety Team has a passion for positive relationships, protecting our customers and plays a key part in helping us to transform lives and revitalise neighbourhoods. Split across three geographical areas, the team has bases in Ashton-under-Lyne, Miles Platting in Manchester and Chorley in Lancashire. With around 30 dedicated colleagues, we work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support. We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.
About the role: As a Neighbourhood Safety Officer, you will lead a varied caseload from early-stage reports, property related tenancy breaches, to more complex ASB cases, including high-risk and repeat victimisation cases. Youll be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets. You will be experienced in undertaking risk assessments, identifying safeguarding concerns, making safeguarding referrals and in multi-agency case coordination.
You will have substantial, recent experience working in an ASB or community safety managing serious or persistent ASB cases. You will be able to operate confidently and professionally investigating ASB cases and be capable of progressing cases to court where necessary. You will have a sound working knowledge of Anti-Social Behaviour, Crime and Policing Act 2014, Injunctions Orders and Possession proceedings linked to ASB. You will be able to provide clear, confident advice to victims, reported parties and partner agencies. You will be skilled in gathering, assessing and presenting evidence including drafting witness statements. You will be experienced in preparing legal documentation for County Court proceedings and ideally have experience self-advocating in the County Court or in giving evidence. You will have experience in applying legal thresholds, proportionality assessments and working within the Equality Act 2010.
You will have excellent communication skills both written and verbal and be able to make decisions in high pressure situations. You will have the ability to manage confrontational situations professionally and safely. A full, valid UK driving licence and ability to travel across operational areas is a requirement for this role.
When applying, you must clearly demonstrate:
- Your direct ASB experience
- Your involvement in legal enforcement action
- Any experience of court attendance
If this sounds like the perfect job for you then dont hesitate to apply now!
Neighbourhood Safety Officer in Chorley employer: Jigsaw Homes Group
Jigsaw Homes Group is an outstanding employer, recognised for its commitment to employee wellbeing and work-life balance, offering generous holiday allowances, flexible working options, and comprehensive benefits including occupational sick pay and access to training opportunities. With a strong focus on community impact and employee development, this role as a Neighbourhood Safety Officer provides a meaningful opportunity to make a real difference in the lives of residents while working within a supportive and dedicated team across the North West and East Midlands.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Safety Officer in Chorley
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Jigsaw Homes Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Jigsaw Homes Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Jigsaw Homes Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Neighbourhood Safety Officer in Chorley
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Neighbourhood Safety Officer role at Jigsaw Homes Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Jigsaw Homes Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Jigsaw Homes Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Jigsaw Homes Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Jigsaw Homes Group.
