At a Glance
- Tasks: Lead and manage cases related to anti-social behaviour and community safety.
- Company: Join Jigsaw Homes Group, an outstanding employer recognised in Best Companies 2023.
- Benefits: Enjoy 24 days holiday, flexible working options, and access to on-site gyms.
- Other info: Opportunities for career growth and professional development in a supportive environment.
- Why this job: Make a real difference in people's lives while enjoying a great work/life balance.
- Qualifications: Experience in managing ASB cases and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company then please read on.
About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department: Want to make a real difference to people’s lives? Our Neighbourhood Safety Team has a passion for positive relationships, protecting our customers and plays a key part in helping us to transform lives and revitalise neighbourhoods. Split across three geographical areas, the team has bases in Ashton-under-Lyne, Miles Platting in Manchester and Chorley in Lancashire. With around 30 dedicated colleagues, we work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support. We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.
About the role: As a Neighbourhood Safety Officer, you will lead a varied caseload from early-stage reports, property related tenancy breaches, to more complex ASB cases, including high-risk and repeat victimisation cases. You’ll be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets. You will be experienced in undertaking risk assessments, identifying safeguarding concerns, making safeguarding referrals and in multi-agency case coordination. You will have substantial, recent experience working in an ASB or community safety managing serious or persistent ASB cases. You will be able to operate confidently and professionally investigating ASB cases and be capable of progressing cases to court where necessary.
You will have a sound working knowledge of Anti-Social Behaviour, Crime and Policing Act 2014, Injunctions Orders and Possession proceedings linked to ASB. You will be able to provide clear, confident advice to victims, reported parties and partner agencies. You will be skilled in gathering, assessing and presenting evidence including drafting witness statements. You will be experienced in preparing legal documentation for County Court proceedings and ideally have experience self-advocating in the County Court or in giving evidence. You will have experience in applying legal thresholds, proportionality assessments and working within the Equality Act 2010. You will have excellent communication skills both written and verbal and be able to make decisions in high pressure situations. You will have the ability to manage confrontational situations professionally and safely. A full, valid UK driving licence and ability to travel across operational areas is a requirement for this role.
When applying, you must clearly demonstrate:
- Your involvement in legal enforcement action
- Any experience of court attendance
If this sounds like the perfect job for you then don’t hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Jigsaw Homes Group Limited in Chorley employer: Jigsaw Homes Group
Jigsaw Homes Group Limited is an outstanding employer, recognised for its commitment to employee well-being and work-life balance. With competitive benefits including 24 days of annual leave, flexible working options, and a strong focus on professional development, employees are empowered to thrive both personally and professionally. Located in Chorley, the Neighbourhood Safety Team plays a vital role in enhancing community safety and making a meaningful impact on residents' lives, fostering a supportive and collaborative work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Jigsaw Homes Group Limited in Chorley
✨Tip Number 1
Get to know Jigsaw Homes Group! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to ASB and community safety. Use real-life examples from your experience to demonstrate your skills and how you can contribute to the Neighbourhood Safety Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Jigsaw team and making a positive impact.
We think you need these skills to ace Jigsaw Homes Group Limited in Chorley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Neighbourhood Safety Officer role. Highlight your experience with ASB cases and legal enforcement action, as this will show us you’re the right fit for our team.
Showcase Your Skills:We want to see your excellent communication skills in action! Use clear and concise language in your application, and don’t forget to mention any relevant experience with court attendance or preparing legal documentation.
Be Authentic:Let your personality shine through in your application. We value authenticity, so share your passion for community safety and how you can contribute to making a difference in people’s lives at Jigsaw Homes Group.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Jigsaw Homes Group
✨Know Your Stuff
Make sure you brush up on the Anti-Social Behaviour, Crime and Policing Act 2014 and any relevant legal procedures. Being able to discuss these confidently will show that you're serious about the role and understand the complexities involved.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed ASB cases or dealt with legal enforcement actions. This will help demonstrate your hands-on experience and problem-solving skills in real-life situations.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering tough questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the Neighbourhood Safety Team and Jigsaw Homes Group. Inquire about their strategies for community engagement or how they measure success in reducing anti-social behaviour.
