At a Glance
- Tasks: Lead and manage anti-social behaviour cases to improve community safety.
- Company: Join Jigsaw Homes Group, an outstanding employer with a commitment to community wellbeing.
- Benefits: Enjoy 24 days holiday, flexible working options, and access to on-site gyms.
- Other info: Opportunities for professional development and career growth in a supportive environment.
- Why this job: Make a real difference in people's lives while enjoying a great work/life balance.
- Qualifications: Experience in managing ASB cases and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department: Want to make a real difference to peoples lives? Our Neighbourhood Safety Team are split across bases in Greater Manchester, Lancashire and Nottinghamshire. We work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support. We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.
Role information: This role will specifically cover our Nottingham stock. As a Neighbourhood Safety Officer, you will lead a varied caseload from early-stage reports, property related tenancy breaches, to more complex ASB cases, including high-risk and repeat victimisation cases. You will be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets. You will be experienced in undertaking risk assessments, identifying safeguarding concerns, making safeguarding referrals and in multi-agency case coordination. You will have substantial, recent experience working in an ASB or community safety managing serious or persistent ASB cases. You will be able to operate confidently and professionally investigating ASB cases and be capable of progressing cases to court where necessary. You will have a sound working knowledge of Anti-Social Behaviour, Crime and Policing Act 2014, Injunctions Orders and Possession proceedings linked to ASB. You will be able to provide clear, confident advice to victims, reported parties and partner agencies. You will be skilled in gathering, assessing and presenting evidence including drafting witness statements. You will be experienced in preparing legal documentation for County Court proceedings and ideally have experience self-advocating in the County Court or in giving evidence. You will have experience in applying legal thresholds, proportionality assessments and working within the Equality Act 2010. You will have excellent communication skills both written and verbal and be able to make decisions in high pressure situations. You will have the ability to manage confrontational situations professionally and safely. A full, valid UK driving licence and ability to travel across operational areas is a requirement for this role.
When applying, you must clearly demonstrate:
- Your direct ASB experience
- Your involvement in legal enforcement action
- Any experience of court attendance
If this sounds like the perfect job for you apply now by uploading your CV and a covering letter which should contain the above criteria. We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Neighbourhood Safety Officer - ASB in York employer: Jigsaw Homes Group Limited
Jigsaw Homes Group is an outstanding employer, recognised in Best Companies 2023 for its commitment to employee satisfaction and well-being. With a generous holiday package, opportunities for personal growth, and a supportive work culture, employees can thrive in a fulfilling environment that values their contributions and encourages work-life balance.
Contact Details:
Jigsaw Homes Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Safety Officer - ASB in York
✨Tip Number 1
Get to know the company! Research Jigsaw Homes Group and understand their values, mission, and the communities they serve. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips about the role and the company culture, which can give you an edge in your application process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience dealing with ASB cases or community safety. Be ready to discuss how you handled challenges and what outcomes you achieved—this will showcase your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Jigsaw Homes Group!
We think you need these skills to ace Neighbourhood Safety Officer - ASB in York
Some tips for your application 🫡
Show Off Your ASB Experience:Make sure to highlight your direct experience with anti-social behaviour in your CV and cover letter. We want to see how you've tackled similar challenges before, so don’t hold back on the details!
Get Legal with It:Since this role involves legal enforcement action, be sure to mention any relevant court experience you have. Whether it’s preparing legal documents or attending court, we want to know how you’ve navigated these situations.
Keep It Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you’re addressing the key criteria we’re looking for without waffling on too much.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by us. Plus, it’s super easy to upload your CV and cover letter there.
How to prepare for a job interview at Jigsaw Homes Group Limited
✨Know Your ASB Stuff
Make sure you brush up on your knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014. Be ready to discuss how you've applied this in your previous roles, especially when it comes to managing serious or persistent ASB cases.
✨Showcase Your Communication Skills
Since you'll be dealing with victims, reported parties, and partner agencies, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated in high-pressure situations or managed confrontational scenarios.
✨Prepare for Legal Discussions
Given the legal aspects of the role, be ready to talk about your experience with court attendance and preparing legal documentation. Think of specific instances where you had to draft witness statements or present evidence, and be prepared to discuss the outcomes.
✨Demonstrate Your Problem-Solving Skills
As a Neighbourhood Safety Officer, you'll need to manage a varied caseload. Prepare to discuss how you've successfully resolved complex ASB cases in the past, including any risk assessments or safeguarding concerns you've identified and addressed.
