Neighbourhood Safety Support

Neighbourhood Safety Support

Full-Time 32916 - 33991 Β£ / year (est.) No working from home possible
Jigsaw Homes Group Limited

At a Glance

  • Tasks: Support the Neighbourhood Safety Team with admin and customer support to tackle anti-social behaviour.
  • Company: Join Jigsaw Homes Group, an outstanding employer recognised in Best Companies 2023.
  • Benefits: Enjoy 24 days holiday, flexible working options, and access to on-site gyms.
  • Other info: Be part of a dedicated team transforming lives across the North West and East Midlands.
  • Why this job: Make a real difference in communities while enjoying a great work/life balance.
  • Qualifications: Strong communication skills and a passion for community safety.

The predicted salary is between 32916 - 33991 Β£ per year.

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?

Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days).

We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period.

This allows for a great work/life balance for many employees.

As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.

If you are looking for a career with an outstanding company, then please read on.

About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department: Want to make a real difference to peoples lives?Our Neighbourhood Safety Team has a passion for positive relationships, protecting our customers and plays a key part in helping us to transform lives and revitalise neighbourhoods.

Split across three geographical areas, the team has bases in Ashton-under-Lyne, Miles Platting in Manchester and Chorley in Lancashire.

With around 30 dedicated colleagues, we work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support.

We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.

Role information: As a Neighbourhood Safety Support, you will provide comprehensive administrative, triage and customer support to the Neighbourhood Safety Team, assisting with the gathering of information from customers reporting antisocial behaviour (ASB) and safeguarding concerns.

The role will support the effective management of casework by triaging and resolving low-level issues, enabling Neighbourhood Safety Officers (NSOs) to focus on complex and high-risk cases including enforcement and legal action.

For more information regarding the role, please refer to the job pack below.

If this sounds like the perfect job for you then dont hesitate to apply now!

We reserve the right to close this vacancy early should we receive a sufficient number of applications.

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Neighbourhood Safety Support employer: Jigsaw Homes Group Limited

Jigsaw Homes Group is an outstanding employer, recognised in Best Companies 2023, offering a supportive work culture that prioritises employee well-being and growth. With competitive holiday allowances, opportunities for additional leave, and a commitment to work-life balance, this role as a Night Worker provides a meaningful chance to contribute to the community while enjoying a rewarding career in a nurturing environment.

Jigsaw Homes Group Limited

Contact Details:

Jigsaw Homes Group Limited Recruitment Team

We think you need these skills to ace Neighbourhood Safety Support

Administrative Skills
Customer Support
Triage Skills
Case Management
Communication Skills
Problem-Solving Skills
Attention to Detail