At a Glance
- Tasks: Support the Money Advice team by providing essential administrative services and helping residents improve their financial wellbeing.
- Company: Join Jigsaw Homes Group, an outstanding employer recognised for its commitment to staff satisfaction.
- Benefits: Enjoy 24 days holiday, flexible working options, and access to on-site gyms and training opportunities.
- Other info: Be part of a dynamic team dedicated to improving the lives of residents.
- Why this job: Make a real difference in people's lives while enjoying a great work/life balance.
- Qualifications: Strong organisational skills and a passion for helping others are essential.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company, then please read on.
About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department: No business can run successfully without a smooth financial operation and Jigsaw is no different. To ensure this happens, our Finance department works hard to ensure all payment and income deadlines are met. As a Money Advice Triage Administrator, you will be part of a team that provides an excellent and crucial service both internally and to our thousands of customers. We don’t just deal with money. Our work impacts our existing and former tenants, and we help those with complex housing issues, those who have suffered bereavement, domestic violence, mental and physical illness by giving advice on benefits and services to help people sustain their tenancies or be free from debt.
Role information: You will be welcomed into our dedicated and skilled Money Advice team, making a real difference to our residents by helping them to maximise their incomes and provide them with advice, support and assistance to enhance their financial circumstances and wellbeing. The team is committed to the organisations aims and objectives and as such, work in a fast moving and exciting environment. Within this role you will provide an effective and high-quality administrative service to support the Money Advice Teams across the group in respect of the day-to-day administrative tasks within the team. You’ll strive to improve the quality of life for residents and provide advice, guidance and assistance on how to make the most of their income, any benefits they are entitled to and improve financial wellbeing to reduce the risk of rent arrears to help them sustain their tenancies. This is a great opportunity to make a difference and contribute towards a culture which is customer focused, committed to securing best value and to providing high standard services.
If this sounds like the perfect job for you then don’t hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Money Advice Triage Administrator employer: Jigsaw Homes Group Limited
Jigsaw Homes Group is an outstanding employer, recognised for its commitment to employee wellbeing and work-life balance, offering competitive benefits such as 24 days of annual leave, flexible working options, and opportunities for professional development. As a Money Advice Triage Administrator, you will be part of a dedicated team making a meaningful impact on the lives of residents, all while enjoying a supportive and dynamic work environment in one of England's largest housing groups.
Contact Details:
Jigsaw Homes Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Money Advice Triage Administrator
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Jigsaw Homes Group Limited.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Jigsaw Homes Group Limited.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Jigsaw Homes Group Limited.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Jigsaw Homes Group Limited. Apply directly through us to stand out!
We think you need these skills to ace Money Advice Triage Administrator
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Jigsaw Homes Group Limited. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Money Advice Triage Administrator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Jigsaw Homes Group Limited
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Jigsaw Homes Group Limited. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
