Operations Manager - Jigsaw Support in Manchester
Operations Manager - Jigsaw Support

Operations Manager - Jigsaw Support in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
Jigsaw Homes Group Limited

At a Glance

  • Tasks: Lead and manage contracts to support vulnerable individuals in safe homes.
  • Company: Join Jigsaw Homes Group, an outstanding employer recognised in Best Companies 2023.
  • Benefits: Enjoy 24 days holiday, flexible working options, and professional development opportunities.
  • Why this job: Make a real difference in people's lives while enjoying a great work/life balance.
  • Qualifications: Experience in operations management and a passion for supporting communities.
  • Other info: Be part of a dynamic team dedicated to innovative solutions and community impact.

The predicted salary is between 36000 - 60000 £ per year.

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.

As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company, then please read on.

About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department: At Jigsaw Support our focus is on helping people to live happy, healthy lives in a safe home and supporting our most vulnerable individuals is our top priority. Working within the Jigsaw Support Team you will be part of an innovative, forward-thinking team that encourages success. We are passionate about improving the quality of lives of our customers by supporting them to achieve their goals and independence. In addition to delivering our existing support services, we are always seeking new innovative partnerships, solutions and funding opportunities, responding to need and working with communities in which we can make a difference. With more than 200 staff from offices in Ashton under Lyne, Leigh and in our supported accommodation projects across the North West, we support over 7,000 people annually through the contracts we manage.

Role information: As Operations Manager, you will be responsible for the delivery of several contracts and internal services across the Jigsaw Support. You will be responsible for our Domestic Abuse offer in Manchester. You will mobilise and implement our new service building relationships with commissioner and stakeholders to ensure successfully contract delivery. You will be responsible for managing a delivery team and all aspect of contract monitoring and implementation. The role will work collaboratively with Jigsaw Support management team to develop and grow existing contracts, including seeking new opportunities to widen our Domestic Abuse offer across Greater Manchester. The post holder will work closely with other departments across Jigsaw Homes Group to ensure there is a collaborative approach to service delivery offering a holistic range of support to tenants and customers.

If this sounds like the perfect job for you then don't hesitate to apply now! We reserve the right to close this vacancy early should we receive a sufficient number of applications.

Operations Manager - Jigsaw Support in Manchester employer: Jigsaw Homes Group Limited

Jigsaw Homes Group is an outstanding employer, recognised for its commitment to employee well-being and development. With a competitive holiday package, flexible working options including a potential 4-day week, and a strong focus on work/life balance, employees thrive in a supportive environment that prioritises personal growth and community impact. Join a passionate team dedicated to making a difference in the lives of vulnerable individuals across the North West.
Jigsaw Homes Group Limited

Contact Detail:

Jigsaw Homes Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager - Jigsaw Support in Manchester

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Jigsaw Homes Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by researching Jigsaw's values and recent projects. Show us that you’re not just interested in the role but also in making a difference in the community. Tailor your answers to reflect our mission!

✨Tip Number 3

Practice common interview questions with a mate. Get comfortable talking about your experience managing teams and delivering contracts. We want to see your passion for supporting vulnerable individuals shine through!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Remind us why you’re the perfect fit for the Operations Manager role and how excited you are about the opportunity.

We think you need these skills to ace Operations Manager - Jigsaw Support in Manchester

Contract Management
Stakeholder Engagement
Team Leadership
Service Delivery
Project Implementation
Collaboration
Problem-Solving Skills
Communication Skills
Innovative Thinking
Community Engagement
Monitoring and Evaluation
Relationship Building
Adaptability
Customer Focus

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing contracts and teams, especially in areas related to domestic abuse support. We want to see how your skills align with our mission at Jigsaw Homes Group!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting vulnerable individuals and how you can contribute to our innovative team. Let us know what excites you about working with Jigsaw Support.

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've successfully delivered projects or improved services in previous roles. We love to see results that demonstrate your impact.

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Good luck!

How to prepare for a job interview at Jigsaw Homes Group Limited

✨Know Your Stuff

Before the interview, make sure you thoroughly understand Jigsaw Homes Group's mission and values. Familiarise yourself with their approach to supporting vulnerable individuals and how your role as Operations Manager can contribute to that. This will show your genuine interest in the company and its goals.

✨Showcase Your Experience

Prepare specific examples from your past work that demonstrate your ability to manage contracts and lead teams effectively. Highlight any experience you have in the domestic abuse sector or similar fields, as this will be crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Ask Thoughtful Questions

Interviews are a two-way street, so come prepared with insightful questions about the team dynamics, current challenges in the Domestic Abuse offer, and future opportunities for growth within Jigsaw Support. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

✨Demonstrate Collaboration Skills

Since the role involves working closely with various departments, be ready to discuss how you've successfully collaborated with others in the past. Share examples of how you’ve built relationships with stakeholders and commissioners, and how you’ve worked towards common goals in previous roles.

Operations Manager - Jigsaw Support in Manchester
Jigsaw Homes Group Limited
Location: Manchester

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