At a Glance
- Tasks: Manage and coordinate disrepair claims, ensuring timely legal documentation.
- Company: Join Jigsaw Homes Group, a leading housing provider in England.
- Benefits: Enjoy 24 days holiday, flexible working hours, and health benefits.
- Other info: Opportunities for professional development and career growth in a supportive environment.
- Why this job: Make a real difference in residents' lives while enjoying a great work/life balance.
- Qualifications: Experience in disrepair claims and strong case management skills.
The predicted salary is between 30000 - 40000 £ per year.
Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
The team co-ordinates and manages disrepair claims received for properties across the whole group. We are currently seeking a Disrepair Case Manager to join our small but dedicated team within the Chief Executives Department.
As a Disrepair Case Manager you will co-ordinate and manage all the disrepair matters within a geographical area. You will ensure that all casework and legal documentation is dealt with in a timely manner in order to minimise the financial impact of disrepair on the business. You will have a sound knowledge of disrepair/housing conditions matters, assessing their risks and merits, preparing effective and appropriate responses to legal firms and acting as a witness for the company in the event of disrepair trials.
To be successful in this role you will need to demonstrate significant knowledge of disrepair claims through extensive and relevant experience along with effectively co-ordinating and managing disrepair cases and a proven track record of doing so.
Case Manager, Full-time in Manchester employer: Jigsaw Homes Group Limited
Jigsaw Homes Group is an exceptional employer that prioritises employee well-being and work-life balance, offering a generous holiday package, flexible working options, and opportunities for professional development. With a strong commitment to creating sustainable communities, employees can take pride in their contributions while enjoying benefits such as enhanced maternity/paternity leave and access to on-site gyms. Join our dedicated team and be part of a leading housing group that values its staff and fosters a supportive work culture.
Contact Details:
Jigsaw Homes Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager, Full-time in Manchester
✨Dive into Local Community Groups
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We think you need these skills to ace Case Manager, Full-time in Manchester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Jigsaw Homes Group Limited:Before hitting send, make sure to tailor your application specifically to Jigsaw Homes Group Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Jigsaw Homes Group Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
