At a Glance
- Tasks: Lead and manage anti-social behaviour cases to improve community safety.
- Company: Join Jigsaw Homes Group, an outstanding employer with a commitment to community wellbeing.
- Benefits: Enjoy 24 days holiday, flexible working options, and access to on-site gyms.
- Other info: Opportunities for professional development and career growth in a supportive environment.
- Why this job: Make a real difference in people's lives while enjoying a great work/life balance.
- Qualifications: Experience in managing ASB cases and strong communication skills required.
The predicted salary is between 28800 - 35200 £ per year.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4 day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees. As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.
About us: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department: Want to make a real difference to peoples lives? Our Neighbourhood Safety Team are split across bases in Greater Manchester, Lancashire and Nottinghamshire. We work hard to help reduce anti-social behaviour and are part of a Neighbourhood team that provides housing management services from letting and managing homes to employment and wellbeing support. We take pride in our neighbourhoods and are committed to improving communities and targeting work where it is most needed.
Role information: This role will specifically cover our Nottingham stock. As a Neighbourhood Safety Officer, you will lead a varied caseload from early-stage reports, property related tenancy breaches, to more complex ASB cases, including high-risk and repeat victimisation cases. Youll be responsible for managing caseloads, to make sure we can find effective resolutions in line with our processes, standards, timescales and targets. You will be experienced in undertaking risk assessments, identifying safeguarding concerns, making safeguarding referrals and in multi-agency case coordination. You will have substantial, recent experience working in an ASB or community safety managing serious or persistent ASB cases. You will be able to operate confidently and professionally investigating ASB cases and be capable of progressing cases to court where necessary. You will have a sound working knowledge of Anti-Social Behaviour, Crime and Policing Act 2014, Injunctions Orders and Possession proceedings linked to ASB. You will be able to provide clear, confident advice to victims, reported parties and partner agencies. You will be skilled in gathering, assessing and presenting evidence including drafting witness statements. You will be experienced in preparing legal documentation for County Court proceedings and ideally have experience self-advocating in the County Court or in giving evidence. You will have experience in applying legal thresholds, proportionality assessments and working within the Equality Act 2010. You will have excellent communication skills both written and verbal and be able to make decisions in high pressure situations. You will have the ability to manage confrontational situations professionally and safely. A full, valid UK driving licence and ability to travel across operational areas is a requirement for this role.
When applying, you must clearly demonstrate:
- Your direct ASB experience
- Your involvement in legal enforcement action
- Any experience of court attendance
If this sounds like the perfect job for you apply now by uploading your CV and a covering letter which should contain the above criteria. We reserve the right to close this vacancy early should we receive a sufficient number of applications.
Neighbourhood Safety Officer - ASB in London employer: Jigsaw Homes Group Limited
Jigsaw Homes Group is an outstanding employer, recognised in Best Companies 2023 for its commitment to employee satisfaction and well-being. With a generous holiday package, opportunities for personal growth, and a supportive work culture, employees can thrive in a fulfilling environment that values their contributions and encourages work-life balance.
Contact Details:
Jigsaw Homes Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Safety Officer - ASB in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Jigsaw Homes Group Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Jigsaw Homes Group Limited!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Jigsaw Homes Group Limited, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Jigsaw Homes Group Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Neighbourhood Safety Officer - ASB in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Jigsaw Homes Group Limited:Before hitting send, make sure to tailor your application specifically to Jigsaw Homes Group Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Jigsaw Homes Group Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
