At a Glance
- Tasks: Support arrears collection and maintain accurate records in a dynamic finance team.
- Company: Join Jigsaw Homes Group, an outstanding employer recognised in Best Companies 2023.
- Benefits: Enjoy 24 days holiday, flexible working options, and access to on-site gyms.
- Other info: Opportunities for career growth in a supportive and fast-paced environment.
- Why this job: Make a real difference in housing while enjoying a great work/life balance.
- Qualifications: Customer-focused, organised, and ready to deliver high standards of service.
The predicted salary is between 25000 - 30000 £ per year.
Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023? Jigsaw Homes Group offers employees a very competitive 24 days holiday per annum, plus 3 days for Christmas closure (5 day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days). We offer our employees the option to buy/sell up to 5 days extra leave per year and we offer compressed hours of work with the option to work a 4-day working week in a number of our roles, with 50% of your time working from home upon completion of a satisfactory probation period. This allows for a great work/life balance for many employees.
As a Jigsaw employee you will also receive incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities. If you are looking for a career with an outstanding company, then please read on.
Who we are: Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.
About the department: No business can run successfully without a smooth financial operation and Jigsaw is no different. The Finance Department is a fast-paced and highly motivated environment, requiring the ability to think quickly, adapt to changing priorities, and work proactively. The team is responsible for the timely and effective collection of rent across our properties.
Role information: As Assistant Arrears Recovery Officer, you will support Income Recovery Officers with day-to-day arrears collection activities, alongside a range of administrative and support duties within the department. Key responsibilities will include maintaining accurate and up-to-date records, making and receiving telephone calls, liaising with internal teams and external stakeholders, and building effective working relationships. You will be customer-focused, organised, and committed to delivering a high standard of service.
For more information regarding the role, please refer to the job pack below. If this sounds like the perfect job for you then don't hesitate to apply now!
Assistant Arrears Recovery Officer employer: Jigsaw Homes Group Limited
Jigsaw Homes Group is an outstanding employer, recognised for its commitment to employee well-being and development. With a competitive holiday package, flexible working options including the possibility of a 4-day week, and a strong focus on work/life balance, employees are empowered to thrive both personally and professionally. The company also offers excellent benefits such as occupational sick pay, enhanced parental leave, and access to training opportunities, making it an ideal place for those seeking a rewarding career in the housing sector.
Contact Details:
Jigsaw Homes Group Limited Recruitment Team
