Payroll Officer / Accounts Assistant in Stoke-on-Trent

Jigsaw Finance is seeking a reliable and detail-focused Payroll Officer / Accounts Assistant to support key finance and administrative functions across the business. The role has three core areas of responsibility: payroll processing, HR administration, and account reconciliation. This position is essential to ensuring accurate financial records, compliant payroll operations, and effective HR support. The role will suit someone who is organised, methodical, and comfortable handling confidential information. Attention to detail is the main requirement as training will be provided on all aspects of the role, so this may suit someone who is looking to make a move into a Finance, HR or Payroll role.

Jigsaw Finance is the UK\’s fastest growing motor finance broker, with 25 years of experience; offering unique and tailored finance solutions for motor dealers and customers. Jigsaw Finance combines excellent technical capability, outstanding lending panel (30+ funders) with a personalised service to enhance the customer and dealer experience.

Responsibilities

Payroll

• Assist with the end-to-end Sage payroll process on a monthly basis
• Process starters, leavers, salary changes, bonuses, and deductions
• Ensure compliance with PAYE, NI, pension auto-enrolment, and statutory payments
• Respond to employee payroll queries accurately and professionally

HR Administration

• Maintain accurate employee records in line with GDPR requirements
• Support onboarding and offboarding processes
• Assist with HR documentation including contracts, amendments, and policy updates
• Support business leaders with HR advice and support
• Support absence management and holiday records

Accounts & Reconciliation

• Perform regular bank and account reconciliationsReconcile creditor and debtor account transactions
• Liaise with Finance and external providers to resolve discrepancies

Required Experience

• High level of accuracy and attention to detail
• Strong organisational and time management skills
• Competent using Microsoft Excel and finance or payroll systems
• Ability to handle confidential information appropriately

Preferred Experience

• Previous experience in an accounts, payroll, or finance support role
• Understanding of UK payroll and basic accounting principles
• Experience using PeopleHR and/or Sage accounting software
• Experience providing HR administrative support
• Experience in financial services or a regulated environment
• Working towards or holding an AAT qualification

Salary

£26,000 per annum.

Location

This role is predominantly home-based, with occasional visits to one of our offices in Macclesfield or Stoke-on-Trent.

Working Pattern

Full-time, permanent position. Monday to Friday 9-5 (or similar, some flexibility)