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- Tasks: Enhance Zoho CRM to improve customer journeys and integrate communication platforms.
- Company: Join Jigsaw Finance, the UK's fastest growing motor finance broker.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a forward-thinking team with exciting career prospects.
- Why this job: Make a real impact by optimising customer experiences in a dynamic industry.
- Qualifications: Experience in setting up and developing Zoho CRM is essential.
The predicted salary is between 36000 - 60000 £ per year.
Jigsaw Finance is the UK's fastest growing motor finance broker. Established for over 25 years, the business organises motor finance for consumers looking to purchase a new vehicle on finance. Jigsaw offers customers add-on products when they purchase a vehicle such as extended warranty, breakdown and service plans. These can be bought using cash or the customer has the option to spread the cost using a pay monthly option. Jigsaw uses Zoho, an external CRM provider, to administer the sale of these products and manage the customer journey. The setup was very light touch and Jigsaw are looking to further develop the Zoho system to improve the effectiveness of the system.
The Role:
- Integration of a communications platform including Voice, SMS, Whatsapp and E-mail
- Build Customer Journeys including call schedules and supplementary SMS and E-mail
- Integrations with 3rd Party Providers via API
- Build of reporting suite
- Setup products and pricing for each of our customer facing products
Required Experience:
Previous experience in the setup and development of the Zoho CRM is required.
Zoho Customer Relationship Management Developer in London employer: Jigsaw Finance
Contact Detail:
Jigsaw Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zoho Customer Relationship Management Developer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Zoho CRM. You never know who might have a lead on a job or can give you insider info about Jigsaw Finance.
✨Tip Number 2
Show off your skills! If you’ve got experience with Zoho, consider creating a mini-project or case study that highlights your expertise. This can be a great conversation starter during interviews.
✨Tip Number 3
Prepare for the interview by understanding Jigsaw’s products and customer journey. The more you know about their offerings, the better you can tailor your answers to show how you can enhance their CRM system.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who can help us grow.
We think you need these skills to ace Zoho Customer Relationship Management Developer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Zoho CRM Developer role. Highlight your experience with Zoho and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving customer journeys and how your previous experience can help us at Jigsaw Finance. Keep it engaging and personal.
Showcase Your Technical Skills: Don’t forget to mention your technical skills, especially those related to API integrations and reporting suites. We’re keen to know how you can enhance our Zoho system, so be specific about your expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Jigsaw Finance
✨Know Your Zoho Inside Out
Make sure you brush up on your Zoho CRM knowledge before the interview. Familiarise yourself with its features, especially those related to customer journeys and integrations. Being able to discuss specific functionalities and how you've used them in past roles will show that you're the right fit for Jigsaw Finance.
✨Showcase Your Integration Skills
Since the role involves integrating various communication platforms, be prepared to discuss your experience with APIs and third-party integrations. Bring examples of previous projects where you successfully implemented these integrations, as this will demonstrate your hands-on expertise.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges Jigsaw might face with their CRM and how you would address them. This shows that you’re not just technically skilled but also proactive in improving processes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about Jigsaw's current use of Zoho and their future plans. This not only shows your interest in the role but also gives you a chance to gauge if the company aligns with your career goals.