Author Relations Manager
- Product
- London
- Intermediate
- Full-time
Description
We're on the hunt for a relationship-driven Author Relations Manager to build strong partnerships with mod creators and help them thrive across the Overwolf ecosystem.
As our Mod Author Champion, you'll work closely with creators across a wide range of games, helping them improve their mods and achieve long-term success. You'll combine relationship management, product thinking, community insights, and data to advocate for our authors' needs and turn their feedback into meaningful action.
So if you're a fast, creative thinker who can navigate complex relationships, bring structure to ambitious projects, and collaborate effectively with teams and companies of all sizes - come join our adventure.
Responsibilities
- Own and nurture relationships with mod authors, supporting them and setting them up for success.
- Partner with mod authors on strategy, user experience, product improvements, and retention.
- Develop a deep understanding of our authors' needs and priorities, translating their feedback and data into actionable insights.
- Collaborate with internal teams - including Research and Development, Marketing, Quality Assurance, Support, Product, and Operations - to ensure our mod authors have everything they need.
- Lead the execution of author-facing projects, including marketing plans and initiatives focused on growth, monetization, and long-term strategy.
- Stay up to date with relevant modding communities, identifying and communicating feedback, emerging issues, and overall sentiment.
Requirements
- At least 1 year of experience in customer success, developer relations, or a related field.
- Passion for PC gaming and hands-on experience across multiple genres.
- Active participation in online gaming communities.
- Native-level proficiency in both written and spoken English.
- Active daily use of Discord - a must.
- Strong understanding of internet culture and online community dynamics.
- Flexibility to work outside standard hours when needed to support authors across time zones.
- Ability to work effectively both independently and collaboratively.
- Ability to manage multiple projects and tight deadlines in a fast-paced environment.
- Creative, resourceful approach to solving complex issues.
- Exceptional analytical skills and the ability to turn data into actionable insights.
- A keen eye for product design and user experience.
- High level of attention to detail.
- Strong interpersonal skills and a friendly, positive, proactive attitude.
Bonus Points
- Knowledge of ARK modding.
- Ability to speak fluent creator, product, data, and internet - all in one Discord thread.
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Author Relations Manager employer: Jibe Ventures
At Finout, we pride ourselves on being an exceptional employer, offering a dynamic and collaborative work culture that empowers our employees to make a significant impact in the rapidly evolving field of cloud cost management. With competitive benefits, equity options, and a strong focus on employee growth, we provide a unique opportunity for professionals to thrive in a fast-paced startup environment while working remotely from anywhere in EMEA. Join us in redefining the future of cloud infrastructure and be part of a team that values innovation and teamwork.
