At a Glance
- Tasks: Service and maintain security systems like alarms and CCTV, ensuring top-notch performance.
- Company: Hall & Kay, a leader in fire protection and security solutions with a people-focused culture.
- Benefits: Competitive salary, 25 days holiday, pension scheme, life assurance, and a company van.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a team that values collaboration and makes a real difference in safety.
- Qualifications: Experience in electronic security and customer service; knowledge of IP networks is a plus.
The predicted salary is between 30000 - 40000 £ per year.
The Hall & Kay way… it’s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts, our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ years of trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.
Summary of Role
We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally, you will have experience of and/or knowledge of IP-based networks and security systems.
What you will be doing
- Planned annual maintenance including reactive response.
- Managing your own time to ensure jobs are prioritised correctly.
- Correctly complete work reports and client recommendations.
- Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.
What we will need from you
- Experience within the Electronic Security industry.
- Experience of IP-based networks and security systems.
- Full UK driving license.
- Ability to lift and climb ladders.
- Experience working in a customer-facing environment.
- Problem-solving skills.
- Customer focus with the ability to communicate effectively with a range of customers.
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).
What you can expect in return
- Competitive & negotiable salary depending on experience.
- 25 days holiday plus bank holidays.
- Contributory company pension scheme.
- Life Assurance.
- Company Van.
- 40 Hours per week worked from 8am to 5pm + call out/standby.
Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.
Location: On-site – London, GBR
How to apply
Please submit a tailored CV detailing your experience relevant to this role.
Additional Company information
What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.
Service Engineer in London employer: JHK-Hall & Kay Fire Services
At Hall & Kay, we pride ourselves on fostering a collaborative and supportive work culture that values teamwork and individual contributions. As a Service Engineer in London, you will benefit from competitive salaries, generous holiday allowances, and opportunities for professional growth within a company that has over 140 years of experience in delivering essential fire protection and security solutions. Join us to be part of a dedicated team that prioritises customer relationships and safety, while enjoying the unique advantages of working in a vibrant city.
Contact Details:
JHK-Hall & Kay Fire Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in London
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like JHK-Hall & Kay Fire Services and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at JHK-Hall & Kay Fire Services.
We think you need these skills to ace Service Engineer in London
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at JHK-Hall & Kay Fire Services will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join JHK-Hall & Kay Fire Services specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at JHK-Hall & Kay Fire Services
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with JHK-Hall & Kay Fire Services. It shows you’re proactive about your professional development!
