At a Glance
- Tasks: Service and maintain security systems like alarms, CCTV, and access control.
- Company: Join Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Competitive salary, 25 days holiday, company van, and pension scheme.
- Other info: Dynamic team culture focused on collaboration and customer service.
- Why this job: Make a real difference by protecting what matters most to clients.
- Qualifications: Experience in electronic security and IP networks preferred.
The predicted salary is between 30000 - 40000 £ per year.
The Hall & Kay way… it’s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140 year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.
Summary of Role
We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.
What you will be doing
- Planned annual maintenance including reactive response.
- Managing your own time to ensure jobs are prioritised correctly.
- Correctly complete work reports and client recommendations.
- Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.
What we will need from you
- Experience within Electronic Security industry.
- Experience of IP based networks and security systems.
- Full UK driving license.
- Ability to lift and climb ladders.
- Experience working in a customer facing environment.
- Problem solving skills.
- Customer focus with ability to communicate effectively with a range of customers.
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).
What you can expect in return
- Competitive & negotiable salary depending on experience.
- 25 days holiday plus bank holidays.
- Contributory company pension scheme.
- Life Assurance.
- Company Van.
- 40 Hours per week worked from 8am to 5pm.
- Call out/standby.
Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.
Location: On-site – London, GBR.
At Hall & Kay, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.
How to apply
Please submit a tailored CV detailing your experience relevant to this role.
Additional Company information
What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver. Find out more about us and what our people say about us.
Service Engineer employer: JHK-Hall & Kay Fire Services Ltd
At Hall & Kay, we pride ourselves on fostering a collaborative and supportive work environment where our employees are valued as integral members of the team. With competitive salaries, generous holiday allowances, and opportunities for professional growth, particularly in the dynamic field of security systems, we empower our Service Engineers to excel in their roles while making meaningful contributions to the safety of our communities. Located in London, our company culture emphasises teamwork and innovation, ensuring that every employee feels connected and motivated to deliver exceptional service.
Contact Details:
JHK-Hall & Kay Fire Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Engineer role.
✨Tip Number 2
Prepare for those interviews! Research Hall & Kay, understand their values, and be ready to discuss how your experience aligns with their needs. We want to see your passion for fire protection and security solutions shine through!
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or projects related to security systems. We love seeing how you’ve tackled challenges and delivered results in customer-facing roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for talented individuals who fit the Hall & Kay culture, so make sure you stand out!
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Engineer role. Highlight your experience with security systems, especially any work with IP-based networks. We want to see how your skills match up with what we’re looking for!
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, don’t forget to showcase your customer service experience. We love candidates who can communicate effectively and build strong relationships with clients.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Let’s get your application rolling!
How to prepare for a job interview at JHK-Hall & Kay Fire Services Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of security systems, especially intruder alarms, CCTV, and access control systems. Be ready to discuss your experience with IP-based networks, as this is crucial for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you resolved issues or built strong relationships with clients.
✨Time Management is Key
Be prepared to talk about how you manage your time effectively, especially when prioritising jobs. You might want to share specific strategies or tools you use to stay organised and ensure timely completion of tasks.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you faced technical challenges and how you overcame them. This will demonstrate your ability to think on your feet and adapt to changing situations.
