At a Glance
- Tasks: Service and maintain security systems like alarms, CCTV, and access control.
- Company: Join Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Competitive salary, 25 days holiday, company van, and pension scheme.
- Other info: Dynamic team culture focused on collaboration and customer relationships.
- Why this job: Make a real difference by protecting what matters most to clients.
- Qualifications: Experience in electronic security and knowledge of IP networks preferred.
The predicted salary is between 30000 - 40000 £ per year.
The Hall & Kay way… it’s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140 year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.
Summary of Role
We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.
What you will be doing
- Planned annual maintenance including reactive response.
- Managing your own time to ensure jobs are prioritised correctly.
- Correctly complete work reports and client recommendations.
- Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.
What we will need from you
- Experience within Electronic Security industry.
- Experience of IP based networks and security systems.
- Full UK driving license.
- Ability to lift and climb ladders.
- Experience working in a customer facing environment.
- Problem solving skills.
- Customer focus with ability to communicate effectively with a range of customers.
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).
What you can expect in return
- Competitive & negotiable salary depending on experience.
- 25 days holiday plus bank holidays.
- Contributory company pension scheme.
- Life Assurance.
- Company Van.
- 40 Hours per week worked from 8am to 5pm call out/standby.
Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.
Location: On-site – London, GBR
At Hall & Kay, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.
How to apply
Please submit a tailored CV detailing your experience relevant to this role.
Additional Company information
What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.
Security Service engineer employer: JHK-Hall & Kay Fire Services Ltd
At Hall & Kay, we pride ourselves on fostering a collaborative and supportive work environment where our employees are valued as integral members of the team. With competitive salaries, generous holiday allowances, and opportunities for professional growth, we empower our Security Service Engineers to excel in their roles while maintaining a strong focus on customer satisfaction. Located in London, our commitment to innovation and excellence ensures that you will be part of a company that not only prioritises your development but also makes a meaningful impact in the communities we serve.
Contact Details:
JHK-Hall & Kay Fire Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Service engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Security Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or recruiters, be ready to discuss your experience with IP-based networks and security systems. Bring examples of your work or even a portfolio if you can – it’ll help you stand out from the crowd.
✨Tip Number 3
Don’t forget about follow-ups! After interviews or networking events, send a quick thank-you email to express your appreciation. It’s a great way to keep yourself fresh in their minds and shows that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your qualifications. Plus, it helps us match your skills with the right opportunities at Hall & Kay. So, what are you waiting for? Get applying!
We think you need these skills to ace Security Service engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored specifically for the Security Service Engineer role. Highlight your experience with security systems, IP networks, and any relevant qualifications. We want to see how your skills align with what we’re looking for!
Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, don’t forget to showcase your customer service experience. Share examples of how you’ve built relationships and solved problems for clients in the past. It’s all about that people connection!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your experience. We appreciate straightforward communication, so get to the point while still showing off your expertise!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It helps us streamline the process and ensures your application gets into the right hands. Plus, it’s super easy to do!
How to prepare for a job interview at JHK-Hall & Kay Fire Services Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of security systems, especially intruder alarms, CCTV, and access control systems. Be ready to discuss your experience with IP-based networks, as this is crucial for the role.
✨Showcase Your Customer Service Skills
Since the job involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you’ve built strong relationships with clients or resolved issues effectively.
✨Time Management is Key
The role requires managing your own time and prioritising tasks. Be prepared to talk about how you organise your workload and ensure that you meet deadlines, especially during busy periods.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in previous roles and how you overcame them, particularly in relation to security systems and customer service.
