At a Glance
- Tasks: Service and maintain security systems like alarms, CCTV, and access control.
- Company: Join Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and life assurance.
- Other info: Dynamic team culture focused on collaboration and growth.
- Why this job: Make a real difference by protecting what matters most to clients.
- Qualifications: Experience in electronic security and customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Hall & Kay way… it’s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts, our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ years of trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.
Summary of Role
We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally, you will have experience of and/or knowledge of IP based networks and security systems.
What you will be doing
- Planned annual maintenance including reactive response.
- Managing your own time to ensure jobs are prioritised correctly.
- Correctly complete work reports and client recommendations.
- Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.
What we will need from you
- Experience within the Electronic Security industry.
- Experience of IP based networks and security systems.
- Full UK driving license.
- Ability to lift and climb ladders.
- Experience working in a customer facing environment.
- Problem solving skills.
- Customer focus with ability to communicate effectively with a range of customers.
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).
What you can expect in return
- Competitive & negotiable salary depending on experience.
- 25 days holiday plus bank holidays.
- Contributory company pension scheme.
- Life Assurance.
- Company Van.
- 40 Hours per week worked from 8am to 5pm + call out/standby.
Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.
Location: On-site – London, GBR
How to apply
Please submit a tailored CV detailing your experience relevant to this role.
Additional Company information
What sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.
Find out more about us and what our people say about us.
Security Service engineer in London employer: JHK-Hall & Kay Fire Services Ltd
At Hall & Kay, we pride ourselves on fostering a collaborative and supportive work culture that values each team member's contributions. As a Security Service Engineer in London, you'll enjoy competitive salaries, generous holiday allowances, and opportunities for professional growth within a company that has over 140 years of experience in delivering exceptional fire protection and security solutions. Join us to be part of a dedicated team that prioritises customer relationships and safety, while also benefiting from a contributory pension scheme and life assurance.
Contact Details:
JHK-Hall & Kay Fire Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Service engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on freelance projects related to security systems. This not only boosts your experience but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to intruder alarms, CCTV, and access control systems. We recommend practising with a friend or even in front of the mirror to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Tailor your CV to highlight your relevant experience and skills, and don’t forget to showcase your customer service abilities!
We think you need these skills to ace Security Service engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored specifically for the Security Service Engineer role. Highlight your experience with security systems, IP networks, and any relevant qualifications. We want to see how your skills align with what we need!
Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, don’t forget to showcase your customer service experience. Share examples of how you've built relationships and solved problems for clients in the past. It’s all about that people connection!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so get to the point while still showing off your personality!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It helps us streamline the process and ensures your application gets into the right hands. Plus, it’s super easy!
How to prepare for a job interview at JHK-Hall & Kay Fire Services Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around security systems like intruder alarms, CCTV, and access control. Be ready to discuss your experience with IP-based networks, as this is crucial for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you’ve built strong relationships with clients or resolved issues effectively.
✨Time Management is Key
Be prepared to talk about how you manage your time and prioritise tasks. You might be asked how you handle planned maintenance versus reactive responses, so have some strategies ready to share.
✨Bring Your Qualifications to the Forefront
If you have relevant qualifications like the 18th edition or NVQ, make sure to highlight these during your interview. Even if they’re not essential, they can set you apart from other candidates.
