At a Glance
- Tasks: Welcome customers, manage bookings, and ensure a smooth operation across two locations.
- Company: Join a growing organisation with a focus on customer service and hospitality.
- Benefits: Competitive salary, full-time hours, and a dynamic work environment.
- Other info: Opportunity for career growth in a supportive team atmosphere.
- Why this job: Perfect for those who love interacting with people and thrive in a varied role.
- Qualifications: Experience in customer service or hospitality is a plus; strong communication skills are essential.
The predicted salary is between 27500 - 27500 £ per year.
Locations: Alternating sites - LS15 & Harrogate
Salary: £27,500
Hours: Full Time, Monday–Friday – working hours will be either 8:00am–4:30pm or 8:30am–5:00pm
We are exclusively working with a growing organisation to recruit a Customer Host / Front of House position, working across two locations in LS15 and Harrogate. This is a varied, people-focused role combining front of house, customer service, hospitality and general operational support. You’ll be responsible for providing a warm and professional welcome to customers and visitors, while helping to ensure both locations run smoothly and are consistently presented to a high standard.
This would be a great opportunity for someone from a customer service, hospitality, retail or reception background who has extensive experience working in this field who enjoys working with people and is happy getting involved in a range of different responsibilities throughout the day.
What will you be doing?
- Meeting and greeting customers and visitors, providing excellent customer service.
- Acting as a friendly and approachable point of contact for day-to-day queries.
- Managing meeting room bookings and ensuring rooms are prepared and ready for use.
- Assisting with post, deliveries and general customer requests.
- Preparing refreshments and ensuring kitchen and refreshment areas remain clean, tidy and well stocked.
- Supporting with catering and the set-up of meetings and events.
- Ensuring reception, meeting rooms and communal areas are consistently well presented.
- Carrying out regular checks throughout the day and resolving any presentation or cleanliness issues.
- Supporting with general upkeep and reporting any maintenance requirements.
- Completing routine health, safety and compliance checks.
- Monitoring and replenishing stock and supplies.
- Providing general administrative support, including data entry and maintaining records.
- Working closely with the wider team to ensure the smooth day-to-day running of both locations.
What are we looking for?
- Previous experience within customer service, hospitality, retail, reception or administration would be beneficial.
- A confident and friendly communicator who enjoys interacting with people.
- Professional, approachable and well presented.
- Strong attention to detail with high standards of presentation.
- Organised and able to manage several tasks at once.
- Proactive with a willingness to get involved and help wherever needed.
- Comfortable working in a hands-on role rather than being solely desk based.
- Reliable, motivated and able to work both independently and as part of a team.
- Comfortable travelling between the LS15 and Harrogate locations.
This is an excellent opportunity for someone looking for a varied, customer-focused position within a growing organisation.
Front of House / Customer Host in Leeds employer: JH Recruitment & Consultancy
Join a dynamic and rapidly expanding leisure business in Wilmslow, where you will have the opportunity to take ownership of exciting property developments across the UK. Our supportive work culture fosters collaboration within a small, fast-paced team, offering ample opportunities for professional growth and development. With competitive salary packages, including a car allowance, and the chance to manage diverse projects, this role is perfect for ambitious individuals looking to make a meaningful impact in the property sector.
Contact Details:
JH Recruitment & Consultancy Recruitment Team
