Technical Service Engineer

Technical Service Engineer

Bridgend Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support on passive fire protection systems and collaborate with project teams.
  • Company: Leading firm in construction design with a focus on safety and innovation.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Why this job: Join a team making buildings safer while enhancing your technical skills.
  • Qualifications: Experience in technical roles, preferably in passive fire protection and construction.
  • Other info: Opportunity for career growth in a supportive and collaborative atmosphere.

The predicted salary is between 36000 - 60000 Β£ per year.

We are seeking a proficient and driven Technical Services Engineer (Senior) with experience within construction design and potentially project management, ideally with knowledge of Approved Document B and L.

As a Technical Services Engineer (Senior), you will be responsible for responding to technical enquires from both internal and external stakeholders regarding the design, installation and performance of passive fire protection systems.

Key responsibilities

  • Provide timely and accurate technical support to internal teams and external stakeholders on passive fire protection cavity barriers and firestops with a primary focus on building envelope.
  • Collaborate with project management teams to address technical queries and provide solutions aligned to the project requirements and product specification.
  • Analyse technical specifications, drawings and project plans to advise on the best product selection, standards and regulations.
  • Record technical enquires and responses in our in-house CRM system.
  • Stay current with industry standards and regulations related to passive fire protection of the building envelope and integrate this knowledge into technical support activities.

Capabilities / Qualifications

  • Experience in a technical role, preferably passive fire protection.
  • Experience in technical writing, including the creation of technical reports.
  • Construction background.

Job Function: Technical Knowledge and Skills

  • Excellent communication skills, both written and verbal with the ability to convey technical information to diverse audiences.
  • Strong problem-solving skills with the ability to interpret technical drawings and specifications.

Personal Attributes

  • Exceptional communicator – Ability to communicate effectively with internal teams, customers, and other stakeholders, demonstrating clarity and precision in both written and verbal communication.
  • Detail-oriented – A meticulous approach to reviewing project specifications, drawings, and technical information.
  • Proactive – providing proactive technical support and contributing to the continuous improvements of processes.
  • Team player – demonstrated ability to work collaboratively within cross-functional teams fostering a positive and cooperative working environment.
  • Adaptability – Capable of adapting to evolving project requirements, industry standards and technological advancements in passive fire protection.
  • Customer focus – A customer-centric mindset with a commitment to delivering high quality technical support and solutions that meet or exceed customer expectations.
  • Time management – Effective organisational and time management skills, with the ability to manage priorities and deadlines.

Competitive Salary disclosed on application.

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Technical Service Engineer employer: JGR Recruitment & Training Ltd

As a leading employer in the construction design sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our Technical Services Engineers to excel. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment that encourages professional development. Located in a vibrant area, we offer competitive salaries and a dynamic workplace where your contributions directly impact the success of our projects and the safety of our communities.
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Contact Detail:

JGR Recruitment & Training Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Technical Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the construction and fire protection sectors. Attend industry events or webinars to meet potential employers and showcase your expertise.

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss Approved Document B and L, and how they relate to passive fire protection systems. Show us you know your stuff!

✨Tip Number 3

Practice your communication skills. You’ll need to convey complex technical information clearly. Try explaining a technical concept to a friend who knows nothing about it – if they get it, you’re golden!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.

We think you need these skills to ace Technical Service Engineer

Technical Support
Passive Fire Protection
Project Management
Technical Writing
Communication Skills
Problem-Solving Skills
Technical Drawing Interpretation
Attention to Detail
Proactive Approach
Team Collaboration
Adaptability
Customer Focus
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV speaks directly to the role of Technical Services Engineer. Highlight your experience in passive fire protection and any relevant project management skills. We want to see how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit us. Be sure to mention your understanding of Approved Document B and L, as it shows you’re on the ball with industry standards.

Showcase Your Technical Writing Skills: Since technical writing is key for this position, include examples of reports or documents you've created in the past. We love seeing clear, concise communication that demonstrates your ability to convey complex information effectively.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!

How to prepare for a job interview at JGR Recruitment & Training Ltd

✨Know Your Technical Stuff

Make sure you brush up on your knowledge of passive fire protection systems, especially cavity barriers and firestops. Familiarise yourself with Approved Document B and L, as well as any relevant industry standards. This will help you answer technical questions confidently.

✨Show Off Your Communication Skills

Since the role requires excellent communication, practice explaining complex technical concepts in simple terms. You might be asked to demonstrate how you'd convey information to different stakeholders, so think about examples from your past experiences.

✨Prepare for Problem-Solving Scenarios

Expect to tackle some hypothetical technical queries during the interview. Prepare by thinking through common issues that arise in passive fire protection projects and how you would approach solving them. This shows your analytical skills and proactive mindset.

✨Demonstrate Team Spirit

As a Technical Services Engineer, collaboration is key. Be ready to discuss how you've worked within cross-functional teams in the past. Share specific examples that highlight your ability to foster a positive working environment and adapt to changing project requirements.

Technical Service Engineer
JGR Recruitment & Training Ltd
Location: Bridgend
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