At a Glance
- Tasks: Support schools with complex HR cases and provide expert advice on employment matters.
- Company: Established education support organisation with a focus on employee relations.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Flexible working environment with travel across the West Midlands.
- Why this job: Make a real difference in education by solving complex people challenges.
- Qualifications: Experience in Employee Relations and strong knowledge of employment law required.
An exciting opportunity has arisen for an experienced HR professional with a strong Employee Relations background to join a well-established education support organisation. This is a true Employee Relations specialist role, supporting schools and education leaders with complex HR casework and employment matters. The position is varied, fast-paced and highly consultative, making it ideal for someone who enjoys building trusted relationships while delivering practical, commercially focused HR advice. During term time, the role involves a combination of home working and travel to schools across the region. School holiday periods are predominantly remote.
Working as part of a professional HR team, you will provide expert advice and guidance to school leaders and managers across a broad range of employment matters. You will manage complex employee relations cases from start to finish while supporting organisational change and contributing to the development of HR best practice.
Key responsibilities include:
- Managing complex Employee Relations cases, including disciplinary, grievance, sickness absence, capability, bullying and harassment matters.
- Conducting workplace investigations and producing comprehensive investigation reports.
- Providing expert advice on employment legislation, policies and procedures.
- Supporting organisational change initiatives, including restructures and TUPE transfers.
- Building strong relationships with school leaders, providing pragmatic HR guidance and coaching.
- Working collaboratively with recognised Trade Unions and attending consultation meetings where required.
- Designing and delivering HR training for managers.
- Contributing to the development and review of HR policies and procedures.
- Supporting safeguarding-related HR matters where appropriate.
- Promoting best practice across employee relations, equality, diversity and inclusion.
About You
We’re looking for an experienced HR professional who thrives in a busy advisory environment and enjoys solving complex people challenges. You’ll ideally have:
- Significant experience managing complex Employee Relations cases from end to end.
- Strong knowledge of employment law and HR best practice.
- Experience working with Trade Unions.
- Previous involvement in TUPE transfers and organisational change.
- Excellent investigation, report writing and stakeholder management skills.
- The ability to influence, coach and build credibility with managers at all levels.
- A flexible approach and willingness to travel to client sites when required.
- Experience supporting schools, education or public sector organisations would be advantageous but is not essential.
Applicants should be available to attend the following stages of the recruitment process:
- Closing Date: Monday 6 July 2026
- Shortlisting: Tuesday 7 July 2026
- Assessment Centre: Friday 10 July 2026
- Final Interview: Monday 13 July 2026
Interested? Apply today!
JGA Recruitment Group Ltd are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003.
ER Specialist employer: JGA Recruitment
Join a dynamic education support organisation that values employee development and fosters a collaborative work culture. With a hybrid working model, you will enjoy the flexibility of remote work during school holidays while engaging with schools across the West Midlands during term time. Our commitment to professional growth, diversity, and inclusion ensures that you will thrive in a supportive environment where your expertise in Employee Relations can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land ER Specialist
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at JGA Recruitment!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at JGA Recruitment.
We think you need these skills to ace ER Specialist
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at JGA Recruitment. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to JGA Recruitment and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at JGA Recruitment. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to JGA Recruitment's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at JGA Recruitment
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with JGA Recruitment.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at JGA Recruitment will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact JGA Recruitment and how you would contribute to adapting HR strategies.
