At a Glance
- Tasks: Lead operations and product development for an innovative AI payroll platform.
- Company: Join Flow Payroll, a forward-thinking company revolutionising payroll technology.
- Benefits: Competitive salary, equity options, remote-first flexibility, and direct access to founders.
- Other info: Opportunity to influence product direction and engage with the payroll community.
- Why this job: Shape the future of payroll tech while making a real impact in a fast-paced environment.
- Qualifications: Strong UK payroll experience and a knack for problem-solving in complex environments.
The predicted salary is between 60000 - 80000 £ per year.
Location: Remote-first (London workspace available)
Package: Competitive salary + equity
JGA are pleased to be supporting Flow Payroll in their search for a Head of Product & Operations. Flow is building an AI-native payroll platform designed for modern, shift-based workforces across industries like hospitality, care, retail and recruitment. The platform is already live, processing thousands of payslips each month, with real customers onboard and strong growth plans ahead.
This is not a "strategy deck" product role. This is a hands-on operational leadership position for someone who genuinely understands payroll complexity and wants to help shape what payroll software looks like next. You'll sit between customers, operations, product and engineering – translating real payroll challenges into scalable product decisions whilst helping Flow continue to refine and scale the platform.
The founders are looking for someone who can bring structure, operational rigour and deep payroll expertise into a fast-moving environment where decisions happen quickly and impact is visible immediately.
THE ROLE:
- Own the operational side of the platform – onboarding, implementation, payroll operations and customer delivery
- Work closely with engineering and product teams to shape payroll functionality, testing and roadmap priorities
- Run payroll parallel runs, compliance testing and validation processes
- Translate real-world payroll edge cases into product improvements that actually work operationally
- Support customers through onboarding, training and complex payroll queries
- Help build Flow's presence within the payroll community through webinars, events and industry engagement
- Act as the operational bridge between customers, payroll and product
WHAT THEY ARE LOOKING FOR:
- Strong hands-on UK payroll experience – ideally within a payroll bureau, managed payroll provider or high-volume environment
- Deep understanding of RTI, pensions, statutory deductions, compliance and end-of-year processing
- Experience working within complex, shift-based payroll environments such as hospitality, recruitment, retail or care
- Someone operationally sharp who enjoys solving problems and improving processes
- Comfortable working alongside developers and product teams in a modern SaaS environment
- Strong communication skills with the ability to challenge, influence and provide structured feedback
- A genuine interest in the future of payroll technology and AI-driven operations
WHY JOIN FLOW?
- Join an early-stage business already processing live payrolls
- Direct access to founders and genuine influence over product direction
- Remote-first flexibility with optional London workspace
- Equity opportunity alongside salary/package
- Opportunity to shape a platform from early growth stage through scale
- A chance to genuinely influence the future direction of payroll technology
For more information or an informal discussion, please contact Tom Croughton at JGA Recruitment.
Head of Product & Operations (Payroll) - Remote (UK) in London employer: JGA Recruitment Group | B CorpTM
Flow Payroll is an exceptional employer, offering a unique opportunity to lead product and operations in a dynamic, remote-first environment. With a competitive salary, equity options, and direct access to founders, employees can significantly influence the future of payroll technology while enjoying a flexible work culture that prioritises personal growth and innovation. Join Flow to be part of a forward-thinking team dedicated to transforming payroll for modern workforces across various industries.
Contact Details:
JGA Recruitment Group | B CorpTM Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product & Operations (Payroll) - Remote (UK) in London
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and tech space, especially those who work at Flow Payroll or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your expertise! When you get the chance to speak with potential employers, be ready to discuss real-world payroll challenges you've tackled. This will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 3
Be proactive! If you see a job that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a quick message expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready to discuss how you would handle specific payroll scenarios or operational challenges. This will highlight your ability to think on your feet and adapt in a fast-paced environment.
We think you need these skills to ace Head of Product & Operations (Payroll) - Remote (UK) in London
Some tips for your application 🫡
Show Your Payroll Passion:When you're writing your application, let your passion for payroll shine through! We want to see how your hands-on experience and understanding of payroll complexities can make a difference at Flow. Don't hold back on sharing specific examples that highlight your expertise.
Tailor Your Application:Make sure to customise your application to fit the Head of Product & Operations role. We love it when candidates connect their skills and experiences directly to what we're looking for. Highlight your operational sharpness and problem-solving abilities in relation to payroll challenges.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Use bullet points if necessary to make your key achievements stand out, especially those related to payroll operations and customer delivery.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at JGA Recruitment Group | B CorpTM
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge, especially around RTI, pensions, and compliance. Be ready to discuss real-world payroll challenges you've faced and how you tackled them. This role is all about operational expertise, so showing that you understand the complexities will set you apart.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've improved processes in previous roles. Think about specific situations where you identified a problem and implemented a solution. This will demonstrate your operational sharpness and ability to thrive in a fast-paced environment.
✨Communicate Effectively
Since this role involves liaising between customers, operations, and product teams, practice articulating your thoughts clearly. You might be asked to provide structured feedback or challenge ideas, so being confident in your communication will be key.
✨Engage with the Future of Payroll Tech
Research the latest trends in payroll technology and AI-driven operations. Be prepared to share your thoughts on where you see the industry heading and how you can contribute to Flow's vision. Showing genuine interest will resonate well with the founders.
