Location: London - Hybrid (3 days in Central London Office)
Employment Type: Permanent
A leading international retail business is seeking an experienced Payroll Team Lead to oversee UK payroll operations within a fast-paced, multi-site environment.
This role will suit a hands-on payroll professional with strong analytical skills, HRIS knowledge and the ability to independently manage complex payroll queries from start to finish. You’ll work closely with HR, Finance and key stakeholders to ensure accurate payroll delivery, resolve issues and drive continuous process improvement.
What You’ll Do:
- Oversee accurate and timely UK payroll processing.
- Manage complex payroll queries end-to-end, identifying root causes and implementing solutions.
- Partner with HR, Finance and other stakeholders to resolve payroll issues.
- Use HRIS and payroll systems to analyse data, investigate discrepancies and improve processes.
- Ensure payroll compliance, reconciliations and robust controls.
- Identify opportunities to improve payroll processes, systems and efficiency.
- Support payroll-related projects and continuous improvement initiatives.
What You’ll Bring:
- Strong UK payroll experience, ideally within a retail or multi-site environment.
- Good understanding of retail operations and their impact on payroll.
- Strong analytical skills and experience working with HRIS and payroll systems.
- Proven ability to investigate and resolve complex payroll queries independently.
- A proactive, solution-focused approach with excellent attention to detail.
- Strong stakeholder management and communication skills.
- Ability to work autonomously, manage competing priorities and meet deadlines.
The Opportunity
An excellent opportunity to join a leading retail business in a key payroll role, with the scope to improve processes, solve complex challenges and make a real impact on payroll operations.
JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
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Payroll Team Lead in London employer: JGA Recruitment Group | B Corp™
At JGA Recruitment Group, we pride ourselves on being a B Corp™ certified employer that values sustainability and social responsibility. Our hybrid work model promotes flexibility and work-life balance, while our collaborative culture fosters innovation and professional growth. With opportunities to engage with senior stakeholders and lead impactful projects, you will find a rewarding environment that supports your career development in the dynamic field of workforce reward.
Contact Details:
JGA Recruitment Group | B Corp™ Recruitment Team