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- Tasks: Lead operations and product development for an innovative AI payroll platform.
- Company: Join Flow Payroll, a forward-thinking company revolutionising payroll technology.
- Benefits: Competitive salary, equity options, remote work flexibility, and direct access to founders.
- Other info: Opportunity for career growth and influence in a dynamic startup culture.
- Why this job: Shape the future of payroll tech while making a real impact in a fast-paced environment.
- Qualifications: Extensive UK payroll experience and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Remote-first (London workspace available)
Package: Competitive salary + equity
JGA are pleased to be supporting Flow Payroll in their search for a Head of Product & Operations. Flow is building an AI-native payroll platform designed for modern, shift-based workforces across industries like hospitality, care, retail and recruitment. The platform is already live, processing thousands of payslips each month, with real customers onboard and strong growth plans ahead.
This is not a “strategy deck” product role. This is a hands-on operational leadership position for someone who genuinely understands payroll complexity and wants to help shape what payroll software looks like next. You’ll sit between customers, operations, product and engineering – translating real payroll challenges into scalable product decisions whilst helping Flow continue to refine and scale the platform.
The founders are looking for someone who can bring structure, operational rigour and deep payroll expertise into a fast-moving environment where decisions happen quickly and impact is visible immediately.
THE ROLE:
- Own the operational side of the platform – onboarding, implementation, payroll operations and customer delivery
- Work closely with engineering and product teams to shape payroll functionality, testing and roadmap priorities
- Run payroll parallel runs, compliance testing and validation processes
- Translate real-world payroll edge cases into product improvements that actually work operationally
- Support customers through onboarding, training and complex payroll queries
- Help build Flow’s presence within the payroll community through webinars, events and industry engagement
- Act as the operational bridge between customers, payroll and product
WHAT THEY ARE LOOKING FOR:
- Strong hands-on UK payroll experience – ideally within a payroll bureau, managed payroll provider or high-volume environment
- Deep understanding of RTI, pensions, statutory deductions, compliance and end-of-year processing
- Experience working within complex, shift-based payroll environments such as hospitality, recruitment, retail or care
- Someone operationally sharp who enjoys solving problems and improving processes
- Comfortable working alongside developers and product teams in a modern SaaS environment
- Strong communication skills with the ability to challenge, influence and provide structured feedback
- A genuine interest in the future of payroll technology and AI-driven operations
WHY JOIN FLOW?
- Join an early-stage business already processing live payrolls
- Direct access to founders and genuine influence over product direction
- Remote-first flexibility with optional London workspace
- Equity opportunity alongside salary/package
- Opportunity to shape a platform from early growth stage through scale
- A chance to genuinely influence the future direction of payroll technology
For more information or an informal discussion, please contact Tom Croughton at JGA Recruitment.
Head of Product & Operations (Payroll) - Remote (UK) in Liverpool employer: JGA Recruitment Group | B Corp™
Contact Detail:
JGA Recruitment Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product & Operations (Payroll) - Remote (UK) in Liverpool
✨Tip Number 1
Get to know the company inside out! Research Flow Payroll, their mission, and their product. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your hands-on payroll experience can solve real-world problems for Flow. Be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Head of Product & Operations (Payroll) - Remote (UK) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Product & Operations. Highlight your hands-on payroll experience and operational skills, especially in complex environments like hospitality or retail. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll technology and how you can contribute to Flow's mission. We love seeing genuine enthusiasm and a clear understanding of the challenges we face.
Showcase Problem-Solving Skills: In your application, don’t just list your experiences—tell us about specific challenges you've tackled in payroll operations. We’re looking for someone who can bring structure and operational rigour, so share examples that demonstrate your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Flow!
How to prepare for a job interview at JGA Recruitment Group | B Corp™
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge, especially around RTI, pensions, and compliance. Being able to discuss real-world payroll challenges and how you've tackled them will show that you’re the right fit for this hands-on role.
✨Showcase Your Operational Skills
Prepare examples of how you've improved processes in previous roles. This position requires operational rigour, so be ready to discuss specific instances where your problem-solving skills made a tangible impact.
✨Engage with the Product Team
Since you'll be working closely with engineering and product teams, think about how you can bridge the gap between customer needs and product functionality. Be prepared to share ideas on how to translate payroll complexities into actionable product improvements.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex payroll queries or providing structured feedback. This will help you stand out as a candidate who can influence and challenge effectively.