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- Tasks: Lead operations and product development for an innovative AI payroll platform.
- Company: Join Flow Payroll, a forward-thinking company revolutionising payroll technology.
- Benefits: Competitive salary, equity options, remote work flexibility, and direct access to founders.
- Other info: Opportunity for career growth and influence in a dynamic startup culture.
- Why this job: Shape the future of payroll tech while making a real impact in a fast-paced environment.
- Qualifications: Extensive UK payroll experience and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Remote-first (London workspace available)
Package: Competitive salary + equity
JGA are pleased to be supporting Flow Payroll in their search for a Head of Product & Operations. Flow is building an AI-native payroll platform designed for modern, shift-based workforces across industries like hospitality, care, retail and recruitment. The platform is already live, processing thousands of payslips each month, with real customers onboard and strong growth plans ahead.
This is not a “strategy deck” product role. This is a hands-on operational leadership position for someone who genuinely understands payroll complexity and wants to help shape what payroll software looks like next. You’ll sit between customers, operations, product and engineering – translating real payroll challenges into scalable product decisions whilst helping Flow continue to refine and scale the platform.
The founders are looking for someone who can bring structure, operational rigour and deep payroll expertise into a fast-moving environment where decisions happen quickly and impact is visible immediately.
THE ROLE:
- Own the operational side of the platform – onboarding, implementation, payroll operations and customer delivery
- Work closely with engineering and product teams to shape payroll functionality, testing and roadmap priorities
- Run payroll parallel runs, compliance testing and validation processes
- Translate real-world payroll edge cases into product improvements that actually work operationally
- Support customers through onboarding, training and complex payroll queries
- Help build Flow’s presence within the payroll community through webinars, events and industry engagement
- Act as the operational bridge between customers, payroll and product
WHAT THEY ARE LOOKING FOR:
- Strong hands-on UK payroll experience – ideally within a payroll bureau, managed payroll provider or high-volume environment
- Deep understanding of RTI, pensions, statutory deductions, compliance and end-of-year processing
- Experience working within complex, shift-based payroll environments such as hospitality, recruitment, retail or care
- Someone operationally sharp who enjoys solving problems and improving processes
- Comfortable working alongside developers and product teams in a modern SaaS environment
- Strong communication skills with the ability to challenge, influence and provide structured feedback
- A genuine interest in the future of payroll technology and AI-driven operations
WHY JOIN FLOW?
- Join an early-stage business already processing live payrolls
- Direct access to founders and genuine influence over product direction
- Remote-first flexibility with optional London workspace
- Equity opportunity alongside salary/package
- Opportunity to shape a platform from early growth stage through scale
- A chance to genuinely influence the future direction of payroll technology
For more information or an informal discussion, please contact Tom Croughton at JGA Recruitment.
Head of Product & Operations (Payroll) - Remote (UK) in Ipswich employer: JGA Recruitment Group | B Corp™
Contact Detail:
JGA Recruitment Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product & Operations (Payroll) - Remote (UK) in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and tech space, especially those who work at Flow Payroll or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your expertise! When you get the chance to speak with potential employers, be ready to discuss real-world payroll challenges you've tackled. This will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly through our website and express your interest in the Head of Product & Operations role. A personal touch can make you stand out from the crowd.
✨Tip Number 4
Prepare for the interview by understanding Flow's product and its impact on payroll. Familiarise yourself with their platform and think about how you can contribute to its growth. This shows you're genuinely interested and ready to hit the ground running!
We think you need these skills to ace Head of Product & Operations (Payroll) - Remote (UK) in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Product & Operations. Highlight your hands-on payroll experience and operational skills, especially in complex environments like hospitality or retail. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll technology and how you can contribute to Flow's mission. Be genuine and let us know what excites you about this opportunity.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled payroll challenges in the past. We love candidates who can demonstrate their operational sharpness and ability to improve processes. Share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It streamlines the process and ensures your application lands in the right hands. Don't miss out on this opportunity!
How to prepare for a job interview at JGA Recruitment Group | B Corp™
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge, especially around RTI, pensions, and compliance. Being able to discuss real-world payroll challenges and how you've tackled them will show that you’re not just familiar with the theory but have hands-on experience.
✨Showcase Your Operational Skills
Prepare examples of how you've improved processes in previous roles. This position is all about operational leadership, so be ready to discuss specific instances where your problem-solving skills made a tangible difference.
✨Engage with the Product Team
Since this role involves working closely with product and engineering teams, think about how you can bridge the gap between customer needs and product functionality. Be prepared to share ideas on how to translate payroll complexities into actionable product improvements.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly, especially when discussing complex payroll scenarios. Show that you can challenge and influence effectively while providing structured feedback.