At a Glance
- Tasks: Lead product and operations for an innovative AI payroll platform.
- Company: Join Flow Payroll, a forward-thinking company revolutionising payroll technology.
- Benefits: Competitive salary, equity options, and remote-first flexibility.
- Other info: Be part of a dynamic team with opportunities for growth and influence.
- Why this job: Shape the future of payroll tech while making a real impact.
- Qualifications: Strong UK payroll experience and a passion for tech-driven solutions.
The predicted salary is between 60000 - 80000 £ per year.
Location: Remote-first (London workspace available)
Package: Competitive salary + equity
JGA are pleased to be supporting Flow Payroll in their search for a Head of Product & Operations.
Flow is building an AI-native payroll platform designed for modern, shift-based workforces across industries like hospitality, care, retail and recruitment. This is a hands-on operational leadership position for someone who genuinely understands payroll complexity and wants to help shape what payroll software looks like next.
You’ll sit between customers, operations, product and engineering – translating real payroll challenges into scalable product decisions whilst helping Flow continue to refine and scale the platform.
The founders are looking for someone who can bring structure, operational rigour and deep payroll expertise into a fast-moving environment where decisions happen quickly and impact is visible immediately.
- Own the operational side of the platform – onboarding, implementation, payroll operations and customer delivery
- Work closely with engineering and product teams to shape payroll functionality, testing and roadmap priorities
- Run payroll parallel runs, compliance testing and validation processes
- Translate real-world payroll edge cases into product improvements that actually work operationally
- Support customers through onboarding, training and complex payroll queries
- Help build Flow’s presence within the payroll community through webinars, events and industry engagement
- Act as the operational bridge between customers, payroll and product
Strong hands-on UK payroll experience – ideally within a payroll bureau, managed payroll provider or high-volume environment.
Deep understanding of RTI, pensions, statutory deductions, compliance and end-of-year processing.
Experience working within complex, shift-based payroll environments such as hospitality, recruitment, retail or care.
A genuine interest in the future of payroll technology and AI-driven operations.
Join an early-stage business already processing live payrolls.
Remote-first flexibility with optional London workspace.
A chance to genuinely influence the future direction of payroll technology.
Head of Product & Operations (Payroll) - Remote (UK) employer: JGA Recruitment Group | B Corp™
Contact Detail:
JGA Recruitment Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product & Operations (Payroll) - Remote (UK)
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and tech industries, especially those who work at Flow Payroll or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your expertise! When you get the chance to speak with potential employers, make sure to highlight your hands-on experience with payroll complexities. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Flow Payroll through our website and express your interest in the Head of Product & Operations role. A little initiative goes a long way!
✨Tip Number 4
Stay updated on industry trends! Follow payroll technology news and engage in discussions about AI-driven operations. This will not only prepare you for interviews but also show your genuine interest in shaping the future of payroll.
We think you need these skills to ace Head of Product & Operations (Payroll) - Remote (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Product & Operations. Highlight your hands-on payroll experience and any relevant operational leadership roles you've held. We want to see how your background aligns with the complexities of payroll technology!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll technology and how you can help shape the future at Flow Payroll. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled real-world payroll challenges in the past. We’re looking for someone who can translate complex issues into practical solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team at Flow Payroll!
How to prepare for a job interview at JGA Recruitment Group | B Corp™
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge, especially around RTI, pensions, and compliance. Be ready to discuss real-world payroll challenges you've faced and how you tackled them. This will show that you not only understand the complexities but can also translate them into actionable solutions.
✨Showcase Your Operational Skills
Prepare examples of how you've brought structure and operational rigour to previous roles. Think about specific instances where your decisions had a visible impact. This is crucial for a hands-on leadership position, so be ready to demonstrate your ability to manage onboarding, implementation, and customer delivery effectively.
✨Engage with the Future of Payroll Tech
Express your genuine interest in AI-driven operations and the future of payroll technology. Research Flow Payroll’s platform and be prepared to share your thoughts on how it can evolve. This shows you're not just looking for a job, but are invested in the company's mission and vision.
✨Be Ready to Collaborate
Since this role involves working closely with engineering and product teams, think of examples where you've successfully collaborated across departments. Highlight your communication skills and how you’ve acted as a bridge between different teams to drive product improvements and operational success.