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- Tasks: Lead operations and product development for an innovative AI payroll platform.
- Company: Join Flow Payroll, a forward-thinking company revolutionising payroll technology.
- Benefits: Competitive salary, equity options, remote work flexibility, and direct access to founders.
- Other info: Opportunity for career growth and influence in a dynamic startup culture.
- Why this job: Shape the future of payroll tech while making a real impact in a fast-paced environment.
- Qualifications: Extensive UK payroll experience and strong problem-solving skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Remote-first (London workspace available)
Package: Competitive salary + equity
JGA are pleased to be supporting Flow Payroll in their search for a Head of Product & Operations. Flow is building an AI-native payroll platform designed for modern, shift-based workforces across industries like hospitality, care, retail and recruitment. The platform is already live, processing thousands of payslips each month, with real customers onboard and strong growth plans ahead.
This is not a “strategy deck” product role. This is a hands-on operational leadership position for someone who genuinely understands payroll complexity and wants to help shape what payroll software looks like next. You’ll sit between customers, operations, product and engineering – translating real payroll challenges into scalable product decisions whilst helping Flow continue to refine and scale the platform.
The founders are looking for someone who can bring structure, operational rigour and deep payroll expertise into a fast-moving environment where decisions happen quickly and impact is visible immediately.
THE ROLE:
- Own the operational side of the platform – onboarding, implementation, payroll operations and customer delivery
- Work closely with engineering and product teams to shape payroll functionality, testing and roadmap priorities
- Run payroll parallel runs, compliance testing and validation processes
- Translate real-world payroll edge cases into product improvements that actually work operationally
- Support customers through onboarding, training and complex payroll queries
- Help build Flow’s presence within the payroll community through webinars, events and industry engagement
- Act as the operational bridge between customers, payroll and product
WHAT THEY ARE LOOKING FOR:
- Strong hands-on UK payroll experience – ideally within a payroll bureau, managed payroll provider or high-volume environment
- Deep understanding of RTI, pensions, statutory deductions, compliance and end-of-year processing
- Experience working within complex, shift-based payroll environments such as hospitality, recruitment, retail or care
- Someone operationally sharp who enjoys solving problems and improving processes
- Comfortable working alongside developers and product teams in a modern SaaS environment
- Strong communication skills with the ability to challenge, influence and provide structured feedback
- A genuine interest in the future of payroll technology and AI-driven operations
WHY JOIN FLOW?
- Join an early-stage business already processing live payrolls
- Direct access to founders and genuine influence over product direction
- Remote-first flexibility with optional London workspace
- Equity opportunity alongside salary/package
- Opportunity to shape a platform from early growth stage through scale
- A chance to genuinely influence the future direction of payroll technology
For more information or an informal discussion, please contact Tom Croughton at JGA Recruitment.
Head of Product & Operations (Payroll) - Remote (UK) in Exeter employer: JGA Recruitment Group | B Corp™
Contact Detail:
JGA Recruitment Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product & Operations (Payroll) - Remote (UK) in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and tech industries on LinkedIn. Join relevant groups and engage in discussions. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for those interviews! Research Flow Payroll and understand their product inside out. Think about how your hands-on payroll experience can directly benefit them. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Don’t shy away from showcasing your expertise! During interviews, share specific examples of how you've tackled payroll challenges in the past. This will demonstrate your operational sharpness and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Flow team. Let’s get you that Head of Product & Operations role!
We think you need these skills to ace Head of Product & Operations (Payroll) - Remote (UK) in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Product & Operations role. Highlight your hands-on payroll experience and how it aligns with Flow's mission. We want to see how you can bring operational rigour to the table!
Showcase Your Problem-Solving Skills: In your application, share specific examples of how you've tackled payroll complexities in the past. We love seeing candidates who can translate real-world challenges into actionable solutions, so don’t hold back on those success stories!
Communicate Clearly: Strong communication is key in this role. Make sure your application reflects your ability to convey complex ideas simply and effectively. We’re looking for someone who can bridge the gap between customers and product teams, so let that shine through!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team at Flow!
How to prepare for a job interview at JGA Recruitment Group | B Corp™
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge, especially around RTI, pensions, and compliance. Being able to discuss real-world payroll challenges and how you've tackled them will show that you’re not just familiar with the theory but have hands-on experience.
✨Showcase Your Operational Skills
Prepare examples of how you've improved processes in previous roles. This position is all about operational leadership, so be ready to discuss specific instances where your problem-solving skills made a tangible difference.
✨Engage with the Product Team
Since this role involves working closely with product and engineering teams, think about how you can bridge the gap between payroll operations and product development. Be prepared to share ideas on how payroll software can evolve, especially in a fast-paced environment.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly, especially when discussing complex payroll scenarios. Show that you can challenge ideas constructively and provide structured feedback, which will be crucial in this collaborative setting.