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- Tasks: Lead product and operations for an innovative AI payroll platform, shaping the future of payroll technology.
- Company: Join Flow Payroll, a forward-thinking company revolutionising payroll for modern workforces.
- Benefits: Enjoy competitive salary, equity options, and remote-first flexibility with a London workspace available.
- Other info: Be part of an early-stage business with opportunities for significant career growth.
- Why this job: Make a real impact in payroll tech while working in a dynamic, fast-paced environment.
- Qualifications: Strong UK payroll experience and a passion for AI-driven operations are essential.
The predicted salary is between 60000 - 80000 £ per year.
Location: Remote-first (London workspace available)
Package: Competitive salary + equity
JGA are pleased to be supporting Flow Payroll in their search for a Head of Product & Operations.
Flow is building an AI-native payroll platform designed for modern, shift-based workforces across industries like hospitality, care, retail and recruitment. This is a hands-on operational leadership position for someone who genuinely understands payroll complexity and wants to help shape what payroll software looks like next.
You’ll sit between customers, operations, product and engineering – translating real payroll challenges into scalable product decisions whilst helping Flow continue to refine and scale the platform.
The founders are looking for someone who can bring structure, operational rigour and deep payroll expertise into a fast-moving environment where decisions happen quickly and impact is visible immediately.
- Own the operational side of the platform – onboarding, implementation, payroll operations and customer delivery
- Work closely with engineering and product teams to shape payroll functionality, testing and roadmap priorities
- Run payroll parallel runs, compliance testing and validation processes
- Translate real-world payroll edge cases into product improvements that actually work operationally
- Support customers through onboarding, training and complex payroll queries
- Help build Flow’s presence within the payroll community through webinars, events and industry engagement
- Act as the operational bridge between customers, payroll and product
Strong hands-on UK payroll experience – ideally within a payroll bureau, managed payroll provider or high-volume environment.
Deep understanding of RTI, pensions, statutory deductions, compliance and end-of-year processing.
Experience working within complex, shift-based payroll environments such as hospitality, recruitment, retail or care.
A genuine interest in the future of payroll technology and AI-driven operations.
Join an early-stage business already processing live payrolls.
Remote-first flexibility with optional London workspace.
A chance to genuinely influence the future direction of payroll technology.
Head of Product & Operations (Payroll) - Remote (UK) in City of London employer: JGA Recruitment Group | B Corp™
Contact Detail:
JGA Recruitment Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product & Operations (Payroll) - Remote (UK) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and tech industries on LinkedIn. Join relevant groups and engage in discussions. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your expertise! Create content around payroll challenges and solutions, maybe even share your thoughts on AI in payroll. This not only showcases your knowledge but also gets you noticed by potential employers.
✨Tip Number 3
Prepare for interviews by understanding Flow Payroll’s mission and values. Think about how your experience aligns with their goals. Tailor your responses to highlight your hands-on payroll experience and operational insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the team at Flow Payroll.
We think you need these skills to ace Head of Product & Operations (Payroll) - Remote (UK) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Product & Operations. Highlight your hands-on payroll experience and any relevant operational leadership roles you've held. We want to see how your background aligns with our mission at Flow Payroll!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll technology and how you can help shape the future of our platform. Be genuine and let us know what excites you about this opportunity.
Showcase Your Problem-Solving Skills: In your application, share examples of how you've tackled complex payroll challenges in the past. We love seeing candidates who can translate real-world issues into actionable solutions, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at JGA Recruitment Group | B Corp™
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge, especially around RTI, pensions, and compliance. Being able to discuss real-world payroll challenges and how you've tackled them will show that you’re the right fit for this hands-on role.
✨Showcase Your Operational Skills
Prepare examples of how you've brought structure and operational rigour to previous roles. Think about specific instances where your decisions had a visible impact, as this is crucial for the fast-paced environment at Flow Payroll.
✨Engage with the Product Team
Be ready to discuss how you would collaborate with engineering and product teams. Highlight any past experiences where you translated complex payroll issues into actionable product improvements, as this will demonstrate your ability to bridge the gap between operations and product development.
✨Demonstrate Your Passion for Payroll Tech
Express your genuine interest in the future of payroll technology and AI-driven operations. Share insights or ideas you have about how payroll software can evolve, as this will resonate well with the founders looking to shape the next generation of payroll solutions.