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- Tasks: Lead operations and product development for an innovative AI payroll platform.
- Company: Join Flow Payroll, a forward-thinking company revolutionising payroll for modern workforces.
- Benefits: Competitive salary, equity options, remote-first flexibility, and direct access to founders.
- Other info: Be part of a dynamic team with opportunities for growth and influence.
- Why this job: Shape the future of payroll technology while making a real impact in a fast-paced environment.
- Qualifications: Strong UK payroll experience and a passion for operational excellence in tech.
The predicted salary is between 60000 - 80000 £ per year.
Location: Remote-first (London workspace available)
Package: Competitive salary + equity
JGA are pleased to be supporting Flow Payroll in their search for a Head of Product & Operations. Flow is building an AI-native payroll platform designed for modern, shift-based workforces across industries like hospitality, care, retail and recruitment. The platform is already live, processing thousands of payslips each month, with real customers onboard and strong growth plans ahead.
This is not a “strategy deck” product role. This is a hands-on operational leadership position for someone who genuinely understands payroll complexity and wants to help shape what payroll software looks like next. You’ll sit between customers, operations, product and engineering – translating real payroll challenges into scalable product decisions whilst helping Flow continue to refine and scale the platform. The founders are looking for someone who can bring structure, operational rigour and deep payroll expertise into a fast-moving environment where decisions happen quickly and impact is visible immediately.
THE ROLE:
- Own the operational side of the platform – onboarding, implementation, payroll operations and customer delivery
- Work closely with engineering and product teams to shape payroll functionality, testing and roadmap priorities
- Run payroll parallel runs, compliance testing and validation processes
- Translate real-world payroll edge cases into product improvements that actually work operationally
- Support customers through onboarding, training and complex payroll queries
- Help build Flow’s presence within the payroll community through webinars, events and industry engagement
- Act as the operational bridge between customers, payroll and product
WHAT THEY ARE LOOKING FOR:
- Strong hands-on UK payroll experience – ideally within a payroll bureau, managed payroll provider or high-volume environment
- Deep understanding of RTI, pensions, statutory deductions, compliance and end-of-year processing
- Experience working within complex, shift-based payroll environments such as hospitality, recruitment, retail or care
- Someone operationally sharp who enjoys solving problems and improving processes
- Comfortable working alongside developers and product teams in a modern SaaS environment
- Strong communication skills with the ability to challenge, influence and provide structured feedback
- A genuine interest in the future of payroll technology and AI-driven operations
WHY JOIN FLOW?
- Join an early-stage business already processing live payrolls
- Direct access to founders and genuine influence over product direction
- Remote-first flexibility with optional London workspace
- Equity opportunity alongside salary/package
- Opportunity to shape a platform from early growth stage through scale
- A chance to genuinely influence the future direction of payroll technology
For more information or an informal discussion, please contact Tom Croughton at JGA Recruitment.
JGA are dedicated to delivering the best possible candidate experience. Due to the high volume of applications, we regret that we are not always able to respond to every individual applicant. If your application is shortlisted, a member of our team will be in touch. Thank you for your understanding.
JGA Recruitment Group Ltd (“We”) are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Head of Product & Operations (Payroll) - Remote (UK) in Altrincham employer: JGA Recruitment Group | B Corp™
Contact Detail:
JGA Recruitment Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product & Operations (Payroll) - Remote (UK) in Altrincham
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and tech space, especially those who work at Flow or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your expertise! Prepare to discuss real-world payroll challenges you've tackled in the past. Be ready to share specific examples of how you’ve improved processes or solved complex issues – this will make you stand out.
✨Tip Number 3
Get familiar with Flow’s platform! Dive into their current offerings and think about how you could enhance them. This shows initiative and gives you a leg up when discussing potential improvements during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Flow team. Don’t miss out on this opportunity!
We think you need these skills to ace Head of Product & Operations (Payroll) - Remote (UK) in Altrincham
Some tips for your application 🫡
Show Your Payroll Passion: When you're writing your application, let your passion for payroll shine through! We want to see how your hands-on experience and understanding of payroll complexities can make a difference at Flow. Don't hold back on sharing your insights!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in shift-based payroll environments. We love seeing how your background aligns with our needs, so be specific about your achievements and how they relate to the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially when it comes to complex topics like payroll. Use bullet points if it helps convey your message better – we’re all about clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at JGA Recruitment Group | B Corp™
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge, especially around RTI, pensions, and compliance. Being able to discuss real-world payroll challenges and how you've tackled them will show that you’re not just familiar with the theory but have hands-on experience.
✨Showcase Your Operational Skills
Prepare examples of how you've improved processes in previous roles. This position is all about operational leadership, so be ready to discuss specific instances where your operational rigour made a difference, especially in fast-paced environments.
✨Communicate Clearly and Confidently
Since you'll be acting as a bridge between customers, operations, and product teams, practice articulating your thoughts clearly. Think about how you can influence and provide structured feedback, and be prepared to demonstrate your strong communication skills during the interview.
✨Engage with the Future of Payroll Tech
Show genuine interest in AI-driven operations and the future of payroll technology. Research Flow Payroll’s platform and be ready to discuss how you envision payroll software evolving. This will demonstrate your enthusiasm for the role and alignment with their vision.