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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch customer service and store presentation.
- Company: Join Grape Tree, a dynamic brand focused on quality and customer satisfaction.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth.
- Other info: Must be flexible to work weekends; creativity in sales is encouraged.
- Why this job: Be part of a new store launch, making a real impact in your community.
- Qualifications: Experience in retail or customer service is a plus; bring your enthusiasm!
The predicted salary is between 30000 - 42000 £ per year.
Overview
We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our BRAND NEW ST AUSTELL STORE. You will be reporting to the Retail Operations Manager and typically your duties will include, You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.
Responsibilities
- Strong understanding of stock control ie ordering goods, dealing with deliveries and banking monies
- You must be a hands on manager
- Operate the till in accordance with the company instructions
- Provide highest possible standard of customer service.
- Ensure that the shelves are well filled/stocked and faced up at all times.
- Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the use by date and advise management of any Best before issues.
- Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
- Observe company rules at all times and report any breach of company rules witnessed.
- Ensuring all staff fully co-operate to ensure the smooth running of the store.
Qualifications
- Ability to provide excellent customer service, ideally with experience in food retail.
- Good cash handling skills.
- Excellent staff supervision and organisational skills
- Organised & practically minded, be able to roll your sleeves up and get stuck in
- You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.
Additional Information
The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours. We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets. If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today.
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Retail Store Manager - ST AUSTELL employer: JG Foods t/a Grape Tree
Contact Detail:
JG Foods t/a Grape Tree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - ST AUSTELL
✨Tip Number 1
Familiarise yourself with Grape Tree's products and values. Understanding what makes our brand unique will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed a team in the past. Highlighting your leadership skills and ability to motivate staff will show us that you're the right fit for managing our new store.
✨Tip Number 3
Be ready to discuss your experience with stock control and cash handling. We want to see that you can maintain high standards in these areas, so think of specific instances where you've excelled.
✨Tip Number 4
Show your enthusiasm for customer service by preparing to share stories of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing unrivalled service at Grape Tree.
We think you need these skills to ace Retail Store Manager - ST AUSTELL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in food retail. Emphasise your customer service skills and any previous roles that involved stock control or team supervision.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Retail Store Manager position. Mention specific examples of how you've provided excellent customer service and managed teams effectively in past roles.
Highlight Flexibility: Since the store operates seven days a week, emphasise your flexibility in working hours. Mention any previous experience where you successfully adapted to varying schedules.
Showcase Your Ideas: In your application, include any innovative ideas you have for sales promotions or improving customer experience. This will demonstrate your proactive approach and flair for the role.
How to prepare for a job interview at JG Foods t/a Grape Tree
✨Showcase Your Customer Service Skills
As a Retail Store Manager, providing excellent customer service is key. Be prepared to share specific examples of how you've handled customer interactions in the past, especially in challenging situations. This will demonstrate your ability to maintain high standards of service.
✨Demonstrate Your Organisational Skills
The role requires strong organisational skills, so be ready to discuss how you manage stock control and staff supervision. You might want to mention any systems or processes you've implemented in previous roles that improved efficiency or customer satisfaction.
✨Be Hands-On and Practical
Since the job involves being a hands-on manager, express your willingness to get involved in daily operations. Share experiences where you've rolled up your sleeves to solve problems or improve store conditions, as this shows your commitment to the role.
✨Prepare for Flexibility Questions
Given the store's trading hours, be ready to discuss your availability and flexibility. Highlight any previous experience working varied hours or managing a team during busy periods, which will show that you're adaptable and ready for the demands of the role.