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- Tasks: Lead a brand new store, ensuring top-notch customer service and stock management.
- Company: Join Grape Tree, a vibrant company focused on quality and customer satisfaction.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be part of an exciting new store and make a real impact on customer experiences.
- Qualifications: Experience in retail and a passion for excellent customer service.
- Other info: Opportunity to grow your career in a dynamic and supportive team.
The predicted salary is between 28800 - 43200 £ per year.
We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our BRAND NEW STOREBRIDGE STORE. You will be reporting to the Retail Operations Manager and typically your duties will include:
- Providing fast, efficient, pleasant and unrivalled customer service.
- Ensuring that the store is well stocked, clean and tidy.
- Ensuring customers leave the store with a lasting image to ensure they keep returning.
Responsibilities:
- Strong understanding of stock control i.e. ordering goods, dealing with deliveries and banking monies.
- You must be a hands-on manager.
- Operate the till in accordance with the company instructions.
- Provide the highest possible standard of customer service.
- Ensure that the shelves are well filled/stocked and faced up at all times.
- Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the 'use by' date and advise management of any 'Best before' issues.
- Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
- Observe company rules at all times and report any breach of company rules witnessed.
- Ensuring all staff fully co-operate to ensure the smooth running of the store.
Qualifications:
- Ability to provide excellent customer service, ideally with experience in food retail.
- Good cash handling skills.
- Excellent staff supervision and organisational skills.
- Organised & practically minded, able to roll your sleeves up and get stuck in.
- You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.
The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours. We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets. If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today.
Retail Store Manager - STOURBRDIGE in Birmingham employer: JG Foods t/a Grape Tree
Contact Detail:
JG Foods t/a Grape Tree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - STOURBRDIGE in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Grape Tree, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Retail Store Manager and how you'd handle them. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you take the opportunity seriously and are ready to represent Grape Tree in style.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager - STOURBRDIGE in Birmingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for retail shine through! We want to see that you're excited about the opportunity to manage our brand new store and provide top-notch customer service.
Tailor Your CV: Make sure your CV highlights relevant experience in food retail or customer service. We love seeing how your skills align with what we're looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without any fluff. Remember, we’re looking for a hands-on manager!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Retail Store Manager position at Grape Tree!
How to prepare for a job interview at JG Foods t/a Grape Tree
✨Know Your Store Inside Out
Before the interview, make sure you research Grape Tree and understand their values, products, and customer service approach. Familiarise yourself with the new Stourbridge store's layout and stock to show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you turned a negative experience into a positive one, as this will demonstrate your ability to handle challenges effectively.
✨Demonstrate Leadership Qualities
As a Retail Store Manager, you'll need to lead a team. Be ready to discuss your experience in staff supervision and how you've motivated your team in the past. Share any ideas you have for improving team dynamics and store performance.
✨Be Ready for Practical Scenarios
Expect questions or scenarios related to stock control, cash handling, and maintaining hygiene standards. Brush up on your knowledge of these areas and be prepared to explain how you would manage them in the store to ensure smooth operations.
