At a Glance
- Tasks: Lead a vibrant team and deliver exceptional customer service in our Reading store.
- Company: Join Grape Tree, a growing retail brand with 190 stores across the UK.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Flexible working hours and a chance to develop your leadership skills.
- Why this job: Be part of a dynamic environment where your ideas can shine and make a difference.
- Qualifications: Experience in retail management and a passion for customer service are essential.
The predicted salary is between 28800 - 43200 € per year.
Established in 2012, Grape Tree currently has 190 stores in the UK. We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our READING store. You will be reporting to the Retail Operations Manager.
Role
You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.
Responsibilities
- Strong understanding of stock control i.e. ordering goods, dealing with deliveries and banking monies.
- You must be a hands-on manager.
- Operate the till in accordance with the company instructions.
- Provide the highest possible standard of customer service.
- Ensure that the shelves are well filled/stocked and faced up at all times.
- Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the “use by” date and advise management of any “Best before” issues.
- Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
- Observe company rules at all times and report any breach of company rules witnessed.
- Ensuring all staff fully co-operate to ensure the smooth running of the store.
Essential skills / experience
- Ability to provide excellent customer service, ideally with experience in food retail.
- Good cash handling skills.
- Excellent staff supervision and organisational skills.
- Organised & practically minded, be able to roll your sleeves up and get stuck in.
You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc. The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours. We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets.
If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today.
Retail Store Manager - READING employer: JG Foods t/a Grape Tree Limited
Grape Tree is an exceptional employer that values its employees by fostering a vibrant and supportive work culture in Reading. With a commitment to employee growth, we offer comprehensive training and development opportunities, ensuring that our Retail Store Managers thrive in their roles while delivering outstanding customer service. Join us and be part of a dynamic team where your ideas are welcomed, and your contributions make a real difference.
Contact Detail:
JG Foods t/a Grape Tree Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager - READING
✨Tip Number 1
Get to know the company inside out! Research Grape Tree, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Retail Store Manager and how you'd handle them. Role-playing with a friend can help you feel more confident and prepared.
✨Tip Number 3
Show off your leadership style! Be ready to discuss how you motivate and manage a team. Share examples of how you've successfully led a team in the past, especially in retail or food environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Grape Tree family!
We think you need these skills to ace Retail Store Manager - READING
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for any job, but that you genuinely care about providing excellent customer service and making a difference in our store.
Tailor Your CV:Make sure your CV is tailored to the Retail Store Manager role. Highlight your experience in food retail, stock control, and customer service. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the role. Remember, we’re looking for someone who can manage effectively and communicate well!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining our team at Grape Tree!
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Know Your Stuff
Before the interview, make sure you understand Grape Tree's values and what they stand for. Familiarise yourself with their products and services, especially in food retail. This will show that you're genuinely interested and prepared to represent the company.
✨Showcase Your Customer Service Skills
Since providing excellent customer service is key for this role, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your capability in delivering the high standards they expect.
✨Demonstrate Leadership Qualities
As a Retail Store Manager, you'll need to lead a team effectively. Prepare to discuss your management style and how you've successfully supervised staff in the past. Highlight any experience you have in training or motivating team members, as this will be crucial for the role.
✨Be Ready for Practical Scenarios
Expect some situational questions during the interview. They might ask how you'd handle stock control issues or maintain hygiene standards. Think through these scenarios beforehand so you can provide clear, practical solutions that align with Grape Tree's expectations.
