At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage daily store operations.
- Company: Grape Tree is a growing retail chain with 174 stores across the UK, established in 2012.
- Benefits: Enjoy flexible working hours and the chance to develop your management skills.
- Other info: Ideal for those who are passionate about sales and eager to take on new challenges.
- Why this job: Join a vibrant team and make a real impact on customer experiences in a fun environment.
- Qualifications: Experience in retail or customer service is preferred; strong organisational skills are essential.
The predicted salary is between 24000 - 42000 € per year.
RETAIL STORE MANAGER – 30-35 HOURS PER WEEK
Established in 2012, Grape Tree currently has 174 stores across the UK.
We are seeking an ambitious, confident, and enthusiastic Retail Store Manager to represent our company at our LEWISHAM STORE. You will report to the Retail Operations Manager. Your key duties will include:
Role:
You will provide fast, efficient, pleasant, and unrivalled customer service. As a Retail Store Manager, you must ensure the store is well-stocked, clean, and tidy, leaving customers with a positive lasting impression to encourage repeat visits.
Responsibilities:
- Maintain a strong understanding of stock control, including ordering goods, managing deliveries, and banking monies.
- Be a hands-on manager, actively involved in daily store operations.
- Operate the till in accordance with company instructions.
- Provide the highest possible standard of customer service.
- Ensure shelves are well filled, stocked, and faced at all times.
- Ensure correct pricing and stock rotation, including removing expired goods and reporting \'Best before\' issues.
- Maintain high standards of hygiene, cleanliness, and safety throughout the store.
- Observe company rules and report any breaches.
- Ensure staff cooperation to facilitate smooth store operations.
Essential Skills / Experience:
- Excellent customer service skills, ideally with experience in food retail.
- Good cash handling skills.
- Strong staff supervision and organizational skills.
- Organized, practical, and proactive attitude.
- Experience in roles such as Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, or Convenience Store is desirable.
The store operates Monday to Sunday. The successful candidate must be flexible to work within these hours. We seek someone with flair, ideas, and enthusiasm for sales, promotions, and exceeding targets.
If you meet these requirements and are seeking a new challenge, please email your CV today.
#J-18808-LjbffrRetail Store Manager - LEWISHAM in London employer: JG Foods t/a Grape Tree Limited
Grape Tree is an excellent employer, offering a vibrant work culture that prioritises customer service and employee development. As a Retail Store Manager in Lewisham, you will benefit from a supportive team environment, opportunities for career growth, and the chance to make a meaningful impact in the community. With flexible working hours and a commitment to staff well-being, Grape Tree stands out as a rewarding place to build your career in retail.
Contact Detail:
JG Foods t/a Grape Tree Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager - LEWISHAM in London
✨Tip Number 1
Familiarise yourself with Grape Tree's products and values. Understanding their offerings and what sets them apart in the food retail sector will help you demonstrate your enthusiasm and alignment with their brand during any discussions.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you provided exceptional service or resolved customer issues effectively, as this is a key aspect of the Retail Store Manager role.
✨Tip Number 3
Highlight your leadership abilities. Be ready to discuss how you've successfully managed teams in previous roles, focusing on how you motivated staff and ensured smooth operations, which is crucial for a hands-on manager.
✨Tip Number 4
Demonstrate your organisational skills by preparing a plan for how you would manage stock control and store cleanliness. This proactive approach will show that you are ready to take on the responsibilities outlined in the job description.
We think you need these skills to ace Retail Store Manager - LEWISHAM in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail management, customer service, and stock control. Use specific examples that demonstrate your skills in these areas, particularly any achievements in previous roles.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the Retail Store Manager position at Grape Tree. Mention why you are drawn to their company and how your skills align with their needs, especially in providing excellent customer service.
Highlight Relevant Experience:In your application, emphasise any previous roles in food retail or similar environments. Discuss your hands-on management style and how you've successfully managed store operations, staff, and customer interactions.
Showcase Your Flexibility:Since the store operates seven days a week, mention your availability and willingness to work flexible hours. This shows your commitment and readiness to meet the demands of the role.
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Showcase Your Customer Service Skills
As a Retail Store Manager, exceptional customer service is key. Prepare examples of how you've provided outstanding service in previous roles, especially in food retail. Highlight any specific situations where you turned a negative experience into a positive one.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities. Be ready to discuss how you manage stock control, handle deliveries, and ensure the store remains tidy and well-stocked. Use specific examples from your past experiences to illustrate your skills.
✨Be Hands-On and Proactive
Grape Tree values a hands-on approach. During the interview, express your willingness to be actively involved in daily operations. Share instances where you took initiative to improve store performance or staff cooperation.
✨Prepare for Flexibility Questions
Since the store operates seven days a week, be prepared to discuss your availability and flexibility. Show that you're willing to work varied hours and can adapt to the needs of the business, which is crucial for a Retail Store Manager.
