At a Glance
- Tasks: Lead and develop a high-performing retail team to deliver exceptional customer experiences.
- Company: Join Grape Tree, a rapidly growing retail brand with over 200 stores in the UK.
- Benefits: Enjoy a supportive work culture, career growth opportunities, and a fun team environment.
- Other info: Join a positive, ambitious team that values hard work and collaboration.
- Why this job: Be a hands-on leader, inspire your team, and make a real impact in a thriving store.
- Qualifications: Experience in people management, retail, and a passion for developing others.
The predicted salary is between 30000 - 40000 £ per year.
Grape Tree, established in 2012, now operates over 200 stores across the UK and continues to grow every year. We are now looking for a passionate, driven and people‑focused Retail Store Manager for our new store within our expanding portfolio in Clapham.
If you love leading people, developing talent and creating a positive team culture, this is the role for you.
THE ROLE
As a Store Manager at Grape Tree, your primary focus is leading, supporting and developing a small team to deliver brilliant results. You will set the tone, guide the store’s culture and ensure your team members feel confident, motivated and valued. This is a hands‑on leadership role where you’re not just managing a shop — you’re building a successful team, shaping behaviours, and inspiring high performance every day.
PEOPLE & TEAM LEADERSHIP
- Lead, motivate and develop a small team, creating an environment where everyone feels supported and able to grow.
- Coach staff in customer service, selling skills, product knowledge and daily operations.
- Build a strong team culture where expectations are clear and teamwork is central to success.
- Support team members’ progression through structured on‑the‑job development.
- Communicate openly, fairly and confidently — leading by example at all times.
- Promote a positive working atmosphere where staff feel valued, trusted and included.
KEY STORE MANAGEMENT RESPONSIBILITIES
- Ensure the store is well-presented, fully stocked and delivers a fantastic customer experience.
- Oversee stock control, deliveries and basic back‑of‑house organisation.
- Maintain accurate cash handling and safe procedures.
- Drive daily performance through clear direction, structure and teamwork.
- Keep store standards high, ensuring the team delivers consistency every day.
WHAT WE’RE LOOKING FOR
- Proven people management or supervisory experience — ideally in retail or a fast‑paced environment.
- A confident leader who enjoys developing others and bringing the best out of a small team.
- Someone who thrives on responsibility, stays calm under pressure and leads with positivity.
- A practical, hands‑on approach — you’re involved, visible, and ready to support your team on the shop floor.
- Strong organisational and communication skills.
- Ambitious, energetic and driven to achieve results through your team.
- Experience in retail, convenience, food retail or customer‑facing leadership roles is desirable.
OUR CULTURE
We work hard, support each other, and have fun doing it. We’re looking for someone who fits into our culture — positive, proud, people‑focused and ready to grow with us.
If you think you’re the ideal candidate and want to be part of our expanding Grape Tree family, we would love to hear from you.
Retail Store Manager — Hands-On Leader of a High-Performing Team employer: JG Foods t/a Grape Tree Limited
Grape Tree is an exceptional employer that prioritises a positive team culture and employee development, making it an ideal place for passionate leaders to thrive. With a commitment to supporting staff growth through structured on-the-job training and a hands-on leadership approach, you will find yourself in a dynamic environment where your contributions are valued. Located in Clapham, this new store offers the unique advantage of being part of a rapidly expanding company with over 200 locations across the UK, ensuring ample opportunities for career progression and personal fulfilment.
Contact Details:
JG Foods t/a Grape Tree Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager — Hands-On Leader of a High-Performing Team
✨Tip Number 1
Get to know the company culture before your interview. Check out Grape Tree's social media and website to see how they engage with their team and customers. This will help you tailor your answers and show that you're a great fit for their positive, people-focused environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want to hear about your hands-on approach and how you’ve developed talent in previous roles — it’s all about showcasing your experience!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, training opportunities, and how Grape Tree supports its managers. This not only helps you gauge if it’s the right fit but also demonstrates your enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Grape Tree family. Let’s get you on board!
We think you need these skills to ace Retail Store Manager — Hands-On Leader of a High-Performing Team
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for leading a team shine through. We want to see that you’re not just looking for a job, but that you genuinely care about developing talent and creating a positive culture.
Tailor Your Experience:Make sure to highlight your relevant experience in retail or people management. We love seeing how your past roles have prepared you for this hands-on leadership position, so don’t hold back on those examples!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Grape Tree!
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Know the Company Inside Out
Before your interview, take some time to research Grape Tree. Understand their values, culture, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Style
As a Retail Store Manager, you'll need to demonstrate your leadership skills. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and developed your team members. Be ready to discuss specific situations where you turned challenges into opportunities.
✨Emphasise Team Culture
Grape Tree values a positive team culture, so be sure to highlight your experience in building and maintaining such an environment. Share stories that illustrate how you've fostered teamwork and collaboration, and how you’ve supported your team’s growth and development.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to and thrive within their team.
