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- Tasks: Lead a team to deliver exceptional customer service and maintain store standards.
- Company: Join Grape Tree, a growing retail brand with 195 stores across the UK.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and customer satisfaction.
- Why this job: Be part of a vibrant team and make a difference in customers' shopping experiences.
- Qualifications: Experience in food retail and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Established in 2012, Grape Tree currently has 195 stores in the UK. We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our Crawley store. You will be reporting to the Retail Operations Manager and typically your duties will include:
ROLE: You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.
RESPONSIBILITIES:
- Strong understanding of stock control, i.e., ordering goods, dealing with deliveries and banking monies.
- You must be a hands-on manager.
- Operate the till in accordance with the company instructions.
- Provide the highest possible standard of customer service.
- Ensure that the shelves are well filled/stocked and faced up at all times.
- Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the 'use by' date and advise management of any 'Best before' issues.
- Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
- Observe company rules at all times and report any breach of company rules witnessed.
- Ensuring all staff fully co-operate to ensure the smooth running of the store.
ESSENTIAL SKILLS / EXPERIENCE:
- Ability to provide excellent customer service, ideally with experience in food retail.
- Good cash handling skills.
- Excellent staff supervision and organisational skills.
- Organised.
Retail Store Manager - CRAWLEY employer: JG Foods t/a Grape Tree Limited
Contact Detail:
JG Foods t/a Grape Tree Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - CRAWLEY
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Grape Tree. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since providing excellent customer service is key for this role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your organisational skills! As a Retail Store Manager, you'll need to juggle stock control and staff supervision. Prepare to discuss how you've managed similar responsibilities in the past and how you keep everything running smoothly.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Retail Store Manager - CRAWLEY
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing excellent customer service. Share any experiences where you've gone above and beyond to make a customer's day – it really helps us see your enthusiasm!
Highlight Your Organisational Skills: As a Retail Store Manager, being organised is key. Make sure to mention any relevant experience you have with stock control, managing deliveries, or keeping things tidy. We want to see how you keep everything running smoothly!
Be Hands-On in Your Approach: We’re looking for someone who isn’t afraid to get stuck in. In your application, talk about times when you’ve taken a hands-on approach in previous roles. It shows us you’re ready to lead by example!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Know Your Customer Service Basics
As a Retail Store Manager, you'll need to showcase your customer service skills. Brush up on common customer service scenarios and think of examples from your past experiences where you provided exceptional service. This will help you demonstrate your ability to create a pleasant shopping experience.
✨Familiarise Yourself with Stock Control
Understanding stock control is crucial for this role. Before the interview, review key concepts like ordering goods, managing deliveries, and stock rotation. Be ready to discuss how you've handled these responsibilities in previous positions, as it shows you're prepared for the hands-on nature of the job.
✨Showcase Your Organisational Skills
As a manager, being organised is key. Prepare to talk about how you keep things running smoothly in a retail environment. Think of specific examples where your organisational skills made a difference, whether it was during busy periods or when implementing new processes.
✨Demonstrate Team Leadership
You'll be overseeing staff, so it's important to highlight your leadership abilities. Share stories that illustrate how you've motivated a team, resolved conflicts, or improved staff performance. This will show that you can ensure smooth operations and maintain high standards in the store.