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For Companies At a Glance
- Tasks: Lead a vibrant team and deliver exceptional customer service in our Bakewell store.
- Company: Join Grape Tree, a growing brand with 187 stores across the UK.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic retail environment where your ideas can shine.
- Qualifications: Experience in retail and a passion for customer service are essential.
- Other info: Embrace a hands-on role with plenty of opportunities to make an impact.
The predicted salary is between 24000 - 36000 £ per year.
Established in 2012, Grape Tree currently has 187 stores in the UK. We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our BAKEWELL store. You will be reporting to the Retail Operations Manager and typically your duties will include:
ROLE
- You will provide fast, efficient, pleasant and unrivalled customer service.
- As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.
RESPONSIBILITIES
- Strong understanding of stock control ie ordering goods, dealing with deliveries and banking monies.
- You must be a hands-on manager.
- Operate the till in accordance with the company instructions.
- Provide the highest possible standard of customer service.
- Ensure that the shelves are well filled/stocked and faced up at all times.
- Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the "use by" date and advise management of any "Best before" issues.
- Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store.
- Observe company rules at all times and report any breach of company rules witnessed.
- Ensuring all staff fully co-operate to ensure the smooth running of the store.
ESSENTIAL SKILLS / EXPERIENCE
- Ability to provide excellent customer service, ideally with experience in food retail.
- Good cash handling skills.
- Excellent staff supervision and organisational skills.
- Organised & practically minded, be able to roll your sleeves up and get stuck in.
- You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.
The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours. We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets. If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today.
Retail Store Manager - BAKEWELL employer: JG Foods t/a Grape Tree Limited
Contact Detail:
JG Foods t/a Grape Tree Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - BAKEWELL
✨Tip Number 1
Get to know the company inside out! Research Grape Tree, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Show your hands-on approach! As a Retail Store Manager, you'll need to roll up your sleeves. Be prepared to discuss how you've tackled challenges in previous roles and how you can bring that same energy to the Bakewell store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Grape Tree family. So, get your CV ready and hit that apply button!
We think you need these skills to ace Retail Store Manager - BAKEWELL
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing excellent customer service. Share any experiences where you went above and beyond to make a customer's day better. We want to see that enthusiasm shine through!
Highlight Your Organisational Skills: As a Retail Store Manager, being organised is key. In your application, mention specific examples of how you've successfully managed stock control or supervised staff. This will show us you're ready to keep our store running smoothly.
Be Hands-On in Your Approach: We’re looking for someone who isn’t afraid to roll their sleeves up! In your written application, talk about times when you’ve taken a hands-on approach in previous roles. This will demonstrate that you’re not just a manager, but a team player too.
Tailor Your CV to the Role: Make sure your CV reflects the skills and experience mentioned in the job description. Use keywords from the listing to show us you’re a perfect fit. And remember, applying through our website is the best way to get your application noticed!
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Know Your Stuff
Before the interview, make sure you understand Grape Tree's values and what they stand for. Familiarise yourself with their products and services, especially in food retail. This will help you demonstrate your passion for the brand and show that you're the right fit for the Retail Store Manager role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond to ensure customer satisfaction. This is crucial for a Retail Store Manager, so be ready to share your success stories!
✨Demonstrate Leadership Qualities
As a hands-on manager, you'll need to lead by example. Be prepared to discuss your experience in supervising staff and how you've motivated your team in the past. Highlight any instances where you’ve successfully managed stock control or improved store operations.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to stock management, customer complaints, or hygiene standards. Practice your responses to these scenarios, focusing on how you would handle them effectively while maintaining high standards and ensuring customer satisfaction.
