At a Glance
- Tasks: Lead a vibrant team and deliver exceptional customer service in our new store.
- Company: Join Grape Tree, a growing brand with 190 stores across the UK.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in retail and a passion for customer service are essential.
- Other info: Opportunity to bring your ideas to life and drive sales success.
The predicted salary is between 24000 - 36000 £ per year.
Established in 2012, Grape Tree currently has 190 stores in the UK. We are looking to recruit an ambitious, confident and enthusiastic Retail Store Manager who can represent our Company in our NEWTON MEARNS store. You will be reporting to the Retail Operations Manager and typically your duties will include:
ROLE:
You will provide fast, efficient, pleasant and unrivalled customer service. As a Retail Store Manager of Grape Tree, you need to ensure that the store is well stocked, clean and tidy and that customers leave the store with a lasting image to ensure they keep returning.
RESPONSIBILITIES:
- Strong understanding of stock control ie ordering goods, dealing with deliveries and banking monies
- You must be a hands-on manager
- Operate the till in accordance with the company instructions
- Provide highest possible standard of customer service
- Ensure that the shelves are well filled/stocked and faced up at all times
- Ensure correct pricing of products and stock rotation including the removal from sale of any goods exceeding the 'use by' date and advise management of any 'Best before' issues
- Ensure the maintenance of high standards of hygiene, cleanliness and safety throughout the store
- Observe company rules at all times and report any breach of company rules witnessed
- Ensuring all staff fully co-operate to ensure the smooth running of the store
ESSENTIAL SKILLS / EXPERIENCE:
- Ability to provide excellent customer service, ideally with experience in food retail
- Good cash handling skills
- Excellent staff supervision and organisational skills
- Organised & practically minded, be able to roll your sleeves up and get stuck in
- You may have experience of the following: Retail Store Supervisor/Manager, Food Retail, Supermarket, Customer Service, Convenience Store, etc.
The store trades Monday to Sunday and it is essential that the successful candidate is flexible to work within these hours. We are looking for someone with flair and ideas, who enjoys sales and promotions, hitting and exceeding targets. If you have all of the skills stated above for the role of Retail Store Manager and feel the need for a fresh challenge, email your CV today.
Retail Store Manager in Newton Mearns employer: JG Foods t/a Grape Tree Limited
Contact Detail:
JG Foods t/a Grape Tree Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Newton Mearns
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Grape Tree. A personal connection can give you the inside scoop on the company culture and even get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Grape Tree's values and products. Show us that you’re not just another candidate; demonstrate your passion for customer service and retail management. We love it when candidates come in with ideas on how to improve our store!
✨Tip Number 3
Practice common interview questions related to retail management. Think about scenarios where you've excelled in customer service or handled stock control. We want to hear your stories, so make them engaging and relevant!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows us that you’re genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace Retail Store Manager in Newton Mearns
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about providing top-notch customer service and managing a team. Share any relevant experiences that highlight your passion for retail.
Tailor Your CV: Make sure your CV is tailored to the Retail Store Manager position. Highlight your experience in food retail, stock control, and customer service. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on your key achievements and skills. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at JG Foods t/a Grape Tree Limited
✨Know Your Stuff
Before the interview, make sure you understand Grape Tree's values and what they stand for. Familiarise yourself with their products and services, especially in food retail. This will show your enthusiasm and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond to help a customer. This is crucial for a Retail Store Manager role, so be ready to impress!
✨Demonstrate Leadership Qualities
As a hands-on manager, you'll need to lead by example. Be prepared to discuss your management style and how you motivate your team. Share stories that highlight your organisational skills and ability to handle stock control effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or upcoming promotions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.